Appointment Lookup
802-552-4364
530 Donelson Pike Reviews
Read reviews from customers who used our services at 530 Donelson Pike
Total reviews
380
Average Rating
4.5/5
Bill was very helpful and knew what needed to be fixed. It’s his second time out. He recommended this repair the first time but the home warranty company didn’t approve the first time. Great catch Bill! Glad we got it fixed right this time.
David A,
Customer service response - Thank you for your feedback, David! We're glad to hear Bill was helpful and persistent in ensuring the repair was completed correctly.
Sears Home Services on 1775680672460
Technician was very knowledgeable and quickly diagnosed the problem. He then made the repair without any issues and made suggestions to care for our dryer and extend it's life. We were very satisfied!
Lynita M,
Customer service response - Thank you for your feedback, Lynita! We're glad to hear our technician was knowledgeable, efficient, and provided helpful suggestions for your dryer's care.
Sears Home Services on 1775609811945
Richard gave outstanding customer service. He delivered flawless timing, thorough and clear communication, completion of dryer repair 2 days early and return of appliance to mint condition.
Larry L,
Customer service response - Thank you for your feedback, Larry! We're glad to hear Richard provided outstanding service with flawless timing and communication, and that your dryer was repaired ahead of schedule and returned to mint condition.
Sears Home Services on 1775170478932
opted to not repair. too expensive. not agent's fault price listed is service call price
Maisie R,
Customer service response - Thank you for your feedback, Maisie! We're glad to hear you found clarity in the service call pricing, even though you chose not to proceed with the repair.
Sears Home Services on 1775006496920
Kenneth was able to quickly assess and re program our washer. Friendly and professional.
John N,
Customer service response - Thank you, John, for your 5-star review! We're glad to hear Kenneth was friendly, professional, and able to quickly assess and reprogram your washer.
Sears Home Services on 1774490971154
Dick H,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1774491078659
When I described the issue over the phone, my technician knew exactly what the problem was and brought the part with him. My washer was fixed in less than 30 minutes. He was very knowledgeable, courteous, and efficient. Great experience!
Katie H,
Customer service response - Thank you, Katie, for your 5-star review! We're glad to hear your technician was knowledgeable, courteous, and efficient in fixing your washer.
Sears Home Services on 1774398057648
Frank was awesome, he explained the process and did not dismiss my question’s.
Christine P,
Customer service response - Thank you, Christine, for your 5-star review! We're glad to hear Frank was awesome and took the time to explain the process and address your questions.
Sears Home Services on 1774398057630
Emma P,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1774313388905
Tylor was so kind and fixed my washing machine in 20 minutes. Definitely recommend!
Avery M,
Customer service response - Thank you, Avery, for your 5-star review! We're glad to hear Tylor was kind and efficient in fixing your washing machine, and we appreciate your recommendation.
Sears Home Services on 1773796065394
