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530 Donelson Pike Reviews
Read reviews from customers who used our services at 530 Donelson Pike
Total reviews
380
Average Rating
4.5/5
Fantastic repair!
Jeff K,
Customer service response - Thank you, Jeff, for your 5-star review! We're glad to hear you had a fantastic repair experience.
Sears Home Services on 1767059139549
Patient and thorough! The company does have an extraordinarily long service window, however (8am-5pm) but the technician has no control of that.
Emily,
Customer service response - Thank you, Emily, for your 5-star review! We're glad to hear our technician was patient and thorough, and we appreciate your understanding regarding the service window.
Sears Home Services on 1766715316219
Sears technician was very patient in waiting on my other contractor to undue something that was needed to get redone before he could diagnose the issue.
Denise W,
Customer service response - Thank you, Denise, for your 5-star review! We're glad to hear our technician was patient and accommodating during your service.
Sears Home Services on 1766371365413
Tech was on time, personable, and knowledgeable. Spent time to explain heat pump operations. Very considerate and professional.
Don M,
Customer service response - Thank you, Don, for your 5-star review! We're glad to hear our tech was on time, personable, and knowledgeable, and that they took the time to explain the heat pump operations.
Sears Home Services on 1766105426430
John was professional and really helpful. He took a photo of the broken wires to assist with the description of the fix. I chose not to have the refrigerator fixed and will be buying a new one due to the cost of the repair. The fridge has had a good life.
Suzanne H,
Customer service response - Thank you, Suzanne, for your 5-star review! We're glad to hear John was professional and helpful, and we appreciate your understanding regarding the repair decision.
Sears Home Services on 1766022745462
Great repair technician!!!
Joseph H,
Customer service response - Thank you, Joseph, for your 5-star review! We're glad to hear you had a great experience with our repair technician.
Sears Home Services on 1765937934260
The technician is always knowledgeable, has no problem ordering the parts, and gets the job done and moves on. He also calls and informs.
Donyale J,
Customer service response - Thank you, Donyale, for your 5-star review! We're glad to hear our technician is knowledgeable, efficient, and keeps you informed throughout the process.
Sears Home Services on 1765845888253
He did a wonderful job. I was just frustrated with the pricing and no disclosure of pricing prior to it. But the technician was outstanding.
Richard B,
Customer service response - Thank you, Richard, for your 5-star review! We're glad to hear the technician did a wonderful job, but we're sorry for any frustration with the pricing disclosure.
Sears Home Services on 1765766829974
Professional and got the job done.Thank you so very much, appreciate you
Marsha R,
Customer service response - Thank you, Marsha, for your 5-star review! We're glad to hear you received professional service and that the job was completed to your satisfaction.
Sears Home Services on 1765768098071
Very prompt and professional. Excellent service!!!
Stephen B,
Customer service response - Thank you, Stephen, for your 5-star review! We're glad to hear you received prompt and professional service.
Sears Home Services on 1765768532871
