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7600H Kingston Pike Reviews
Read reviews from customers who used our services at 7600H Kingston Pike
Total reviews
245
Average Rating
4.1/5
Didn't use because was told they don't exsist!
Joyce M,
Customer service response - Thank you for taking the time to bring this to our attention, Joyce. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1705911758796
The technician was here to replace the door on my refrigerator. He left and I tried to dispense water and it didn’t work. I tried multiple times calling him and it went straight to voicemail. I called Sears and they had no way to know who the technician was to have him come back. They did say they spoke with dispatch and he should be coming back. I have not received any notification that he will be as of yet.
Geren M,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1707282262740
Ticket opened since February. Very poor service.
Neal L,
The technician said there was no policy on my unit. When I told him it was a mistake and we should call AHS together, he refused and then said he was not able to pull the dishwasher out from the cabinet to install the part that was ordered by the prior technician. He was very rude and hostile and hung up on me. I don't think he knew what he was doing and was just looking for an excuse to leave the property.
Laura K,
The range top worked perfectly before service began. The range was not returned to service. We tried two left hand elements and the they started to warm. The stove top indicator light when there is a hot top was not working and I suspect it was not reconnected. We put a teakettle on the back right element but after a minute there was a large spark under the stove top. Please return and complete the repair or replace the range if you can not return it to safe operation.
Bill H,
