7600H Kingston Pike Reviews

Read reviews from customers who used our services at 7600H Kingston Pike


Total reviews

245


Average Rating

4.1/5

July 30, 2025
Overall rating

Timely, polite, and knowledgeable

Sue W,

Customer service response - Thank you for your positive feedback, Sue! We're glad to hear that you found our service timely, polite, and knowledgeable.

Sears Home Services on 1753926084586

July 28, 2025
Overall rating

Repair person was polite and professional. He completed work in a timely manner.

Susan D,

Customer service response - Thank you for your positive feedback, Susan! We're glad to hear that the repair person was polite, professional, and completed the work promptly.

Sears Home Services on 1753747130824

July 29, 2025
Overall rating

aimee C,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1753748046248

July 24, 2025
Overall rating

Very professional.

Todd W,

Customer service response - Thank you for your positive feedback, Todd! We're glad to hear that you found our service very professional.

Sears Home Services on 1753405877439

July 28, 2025
Overall rating

William W,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1753662800909

July 23, 2025
Overall rating

The tech, Kylen, was extremely professional and very personable. He checked our A/C inside and out, found our problem and repaired it. The whole time he was explaining what he was looking for and what he did to repair the problem. He is a great asset to Sears. Thank you

Fred S,

Customer service response - Thank you for your positive feedback, Fred! We're glad to hear that Kylen was professional, personable, and thorough in explaining and repairing your A/C issue.

Sears Home Services on 1753319842546

July 17, 2025
Overall rating

Michael was fast, efficient, a good communicator, and fixed my refrigerator immediately. He was polite and personable and made me feel comfortable having him in my home (which unfortunately is not always the case when service people come into a private home). Highly recommend.

Gina J,

Customer service response - Thank you for your positive feedback, Gina! We're glad to hear that Michael was fast, efficient, and made you feel comfortable while fixing your refrigerator.

Sears Home Services on 1752808238476

July 17, 2025
Overall rating

ute O,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1752808596797

July 17, 2025
Overall rating

Morty G,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1752808596451

July 14, 2025
Overall rating

Kylen very nice and thorough. Sears logistics and timing needs major improvement. Arrival time was 9am, tech arrived after 6pm, with no system communication. Customer service needs a timepiece!

John H,

Customer service response - Thank you for your feedback, John! We're glad to hear that Kylen was nice and thorough, but we apologize for the inconvenience with the timing and communication.

Sears Home Services on 1752453852828

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