7600H Kingston Pike Reviews
Showing most recent reviews from verified customers of Sears Home Services
Fred S
The tech, Kylen, was extremely professional and very personable. He checked our A/C inside and out, found our problem and repaired it. The whole time he was explaining what he was looking for and what he did to repair the problem. He is a great asset to Sears. Thank you
Customer service response - Thank you for your positive feedback, Fred! We're glad to hear that Kylen was professional, personable, and thorough in explaining and repairing your A/C issue.
Sears Home Services on July 23, 2025
Gina J
Michael was fast, efficient, a good communicator, and fixed my refrigerator immediately. He was polite and personable and made me feel comfortable having him in my home (which unfortunately is not always the case when service people come into a private home). Highly recommend.
Customer service response - Thank you for your positive feedback, Gina! We're glad to hear that Michael was fast, efficient, and made you feel comfortable while fixing your refrigerator.
Sears Home Services on July 17, 2025
ute O
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on July 17, 2025
Morty G
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on July 17, 2025
John H
Kylen very nice and thorough. Sears logistics and timing needs major improvement. Arrival time was 9am, tech arrived after 6pm, with no system communication. Customer service needs a timepiece!
Customer service response - Thank you for your feedback, John! We're glad to hear that Kylen was nice and thorough, but we apologize for the inconvenience with the timing and communication.
Sears Home Services on July 13, 2025
Randy D
Very professional and friendly. Answered all my questions and provided excellent service.
Customer service response - Thank you for your positive feedback, Randy! We're glad to hear that you found our service professional, friendly, and informative.
Sears Home Services on July 13, 2025
Tom M
James did a great job. Giving us our options on the refrigerator repair
Customer service response - Thank you for your positive feedback, Tom! We're glad to hear that James did a great job and provided you with options for your refrigerator repair.
Sears Home Services on July 09, 2025
Tiffany S
Knowledgeable and professional.
Customer service response - Thank you for your positive feedback, Tiffany! We're glad to hear that you found our service knowledgeable and professional.
Sears Home Services on July 08, 2025
Ray Y
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on July 02, 2025
david G
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on July 01, 2025
