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802-552-4364
6909 Maynardville Pike NE Reviews
Read reviews from customers who used our services at 6909 Maynardville Pike NE
Total reviews
123
Average Rating
4.1/5
Service was poor. 5 trips to house and washing machine was not repaired Incorrect parts were ordered Service was cancellled twice on the scheduled day Spent 7 days at home with an 8 to 5 arrival window with no communication updates during the day. Would not recommend
Allen T,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1768181672857
Useless is what they are the guy lied on his report there is no floor damage in the bathroom the floor is new was done in the summer I need the guys phone number because he screwed me over
Danny W,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1765418086919
Very disappointed...I won't ever consider service again
Hippy C,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1762738809723
mike,
Customer service response - We want to apologize for your experience and for any inconvenience caused. Please reach out to us at searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Thank you for sharing.
Sears Home Services on 1760928293262
Debra J,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1760928293247
I never heard back. Been over a week
Mike W,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1759113532481
My tech was rude and pretty much just walked out on me after telling me theres nothing wrong with my dishwasher even though I showed him the dishes that clearly are not cleaning. I think he was frustrated having to work within a home warranty claim. Not helpful and wasted a $100 service fee. If you don't like working with warranty companies - then don't.
Lacy M,
Customer service response - We apologize for the trouble you've faced, Lacy. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1756175453576
They sent out a technician. I did not know how the work on AG. E combination washer and dryer
Harold K,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1755215330393
8/14 update: I tried to call the number provided on the response...of course it is a main menu number, not someone who would actually help in this matter. This tech single handedly voided my home warranty with his lies and lack of knowledge! If I could change one star to zero I would!! What is reported back to the warranty company should in fact be what you discuss with the customer! When offered a copy of a recent PM on the unit...it should be noted and added to report!!
Gina H,
Customer service response - We apologize for the trouble you've faced, Gina. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1754955586489
No customer service. Arrived at my house was told where the freezer was and then left. Trying to charge me 131.00 even though I have a 5 year warranty from Frigidaire. No number to call office or supervisor no nothing. Is this even a real company
Alex S,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1753320751206
