1805 E Stone Dr Reviews

I have a GE 5 burner gas oven and I started trying to get it fixed Sept 4th. It originally wouldn't heat up to temp in the oven and the front left top burner wouldn't light. The technician came out on the 9th and looked at it said I need to order 3 parts (thermostat, igniter, burner) totalling over $500. He came back out about 2 weeks later put the parts on then the oven wouldn't work at all and the back burner quit working. He ordered another part (valve control assembly) almost $300. He came back out Oct 18 before putting it on said the controls wasn't working needed to order more parts that part he had told me on 1st visit was over $500 I told his it was working before he got there same as the ignitor and rear burner he is not to order anymore parts to fix the stove. He " fixed" it. It worked one time that night the next day we went to use it it did not the pictures are once I opened it to look at the igniter to see why it was lighting he had cut off the connectors and spliced I was able to use just my fingers to remove every screw to remove the oven bottom and igniter and the cap to protect from electrical shot on a slice had fallen off.

The man did absolutely nothing just turned around and left I can't pay 125.00 for nothing

Technician was great. Estimate given to do repair was ridiculous. Almost $500 to replace a $30 part that took 10 minutes to remove. I felt it was a better option to replace the washer for $478

Sears Appliance Repair is a sham and scam. They will promise a refund for non-existent diagnoses but will never give it back when you make the discovery and can prove it. Diagnostics are fake. Customer service from another country will hack into your Gmail accounts to remove all traces of erroneous Sears emails you were going to use in your defense. Then you have to report cyber crime to FBI. Avoid Sears at all costs and their fraudulent repairmen. You will lose big money. They also deleted the complaint I placed against the technician. Nothing exists. After the hackers got into my accounts publicized by personal information all over the web. I had to spend an additional $105 for web protection and begin the labor intensive process of cleaning up the mess. Reporting to FBI. Don't walk...run from SEARS.

We’ll hear we go again, today is the 4th visit by a technical. He was supposed to be here at 8-5 today, then I get a text saying it will be after 5pm. I gave the last tech a 1 star is just to show something. You may have read my first message where the repairman, broke the cover plate , which is no longer available, that goes around the refrigerator door for the ice maker and water dispenser. He reported that i The Frig functioned OK AND THEREFOR would not be covered to replace the refrigerator. He also damaged the paint on door because he did not know how to properly remove cover plate. they are sending another tech today, for something but now the ice maker has stopped working. We will see what they are going to do. I will post results. But I still stand by what I said, regardless of the outcome. If you have the appliance warranty, good luck. If you are considering the purchase, you might want to rethink.

There's no Sears appliance repair here! It has been closed since Kmart closed!

Paid $100 to be told they couldn’t repair it, because there was no problem w dishwasher but my outlet was issue.