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1805 E Stone Dr Reviews
Read reviews from customers who used our services at 1805 E Stone Dr
Total reviews
168
Average Rating
4.5/5
John was a thorough professional and identified then resolved the issue quickly.
J. R,
Customer service response - Thank you for your review, J. Michael! We're happy to hear John was thorough and quickly resolved the issue.
Sears Home Services on 1772419702563
Kenneth was efficient and skilled. He correctly diagnosed the problem and Once the part was received, installed it efficiently. The only negative to the experience was part that required 3 orders to get one that wasn't broken resulting in a two week delay of service.
Amy B,
Customer service response - Thank you for your review, Amy! We're happy to hear Kenneth was efficient and skilled, and we appreciate your patience with the part ordering process.
Sears Home Services on 1771547845920
Jon is the best technician out there. He is very knowledgeable and very thorough at what he does. I really enjoy talking to him and always love it when I know he is coming to work on my stuff!
Brenda W,
Customer service response - Thank you for your review, Brenda! We're happy to hear Jon is knowledgeable, thorough, and that you enjoy having him work on your appliances.
Sears Home Services on 1768880804286
Janice W,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1768181369901
John was a very good technician and he communicated with us every step of the way.
Stephen B,
Customer service response - Thank you for your review, Stephen! We're happy to hear John was a good technician and kept you informed throughout the process.
Sears Home Services on 1768181570510
Repair tech was very professional and pleasant.
Tammi W,
Customer service response - Thank you for your review, Tammi! We're happy to hear the repair tech was professional and pleasant.
Sears Home Services on 1767853431061
My washer needed the electronic control panel replaced. SHS does not offer any live customer support (100% AI only) and because I had no desire to pay an additional $75 to sign up for their appliance warranty, I do not have access to a detailed receipt. Only a total for the repair which included parts and labor. Both the service technician and repair Technician were great.
Christine R,
Customer service response - Thank you for your review, Christine! We're happy to hear both technicians provided great service, and we appreciate your feedback regarding the receipt details.
Sears Home Services on 1767744279328
He was quick, respectful not to cause damage and didn't mind my many questions n
Lisa D,
Customer service response - Thank you for your review, Lisa! We're happy to hear the technician was quick, respectful, and accommodating to your questions.
Sears Home Services on 1767325413141
Awesome technician
margaret R,
Customer service response - Thank you for your review, Margaret! We're happy to hear you had an awesome experience with our technician.
Sears Home Services on 1767318665580
Jhe came in and of course dishwasher worked fine..he watched the video i had recorded of dishwasher messing up..he worked and tried several things until he figured out problem ..thevn he came to me and explained problem tp me .he told me what he did to fix problem ...
Margaret M,
Customer service response - Thank you for your review, Margaret! We're glad to hear John was able to work on your stove.
Sears Home Services on 1766715565149
