1805 E Stone Dr Reviews

Read reviews from customers who used our services at 1805 E Stone Dr


Total reviews

161


Average Rating

4.5/5

January 11, 2026
Overall rating

John was a very good technician and he communicated with us every step of the way.

Stephen B,

Customer service response - Thank you for your review, Stephen! We're happy to hear John was a good technician and kept you informed throughout the process.

Sears Home Services on 1768181570510

January 08, 2026
Overall rating

Repair tech was very professional and pleasant.

Tammi W,

Customer service response - Thank you for your review, Tammi! We're happy to hear the repair tech was professional and pleasant.

Sears Home Services on 1767853431061

January 07, 2026
Overall rating

My washer needed the electronic control panel replaced. SHS does not offer any live customer support (100% AI only) and because I had no desire to pay an additional $75 to sign up for their appliance warranty, I do not have access to a detailed receipt. Only a total for the repair which included parts and labor. Both the service technician and repair Technician were great.

Christine R,

Customer service response - Thank you for your review, Christine! We're happy to hear both technicians provided great service, and we appreciate your feedback regarding the receipt details.

Sears Home Services on 1767744279328

January 01, 2026
Overall rating

He was quick, respectful not to cause damage and didn't mind my many questions n

Lisa D,

Customer service response - Thank you for your review, Lisa! We're happy to hear the technician was quick, respectful, and accommodating to your questions.

Sears Home Services on 1767325413141

January 01, 2026
Overall rating

Awesome technician

margaret R,

Customer service response - Thank you for your review, Margaret! We're happy to hear you had an awesome experience with our technician.

Sears Home Services on 1767318665580

February 11, 2026
Overall rating

Jhe came in and of course dishwasher worked fine..he watched the video i had recorded of dishwasher messing up..he worked and tried several things until he figured out problem ..thevn he came to me and explained problem tp me .he told me what he did to fix problem ...

Margaret M,

Customer service response - Thank you for your review, Margaret! We're glad to hear John was able to work on your stove.

Sears Home Services on 1766715565149

December 16, 2025
Overall rating

Lisa S,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1765846490789

December 16, 2025
Overall rating

Jim was super vs the serviceman who came here first last week.

lynn M,

Customer service response - Thank you for your review, Lynn! We're happy to hear Jim provided you with excellent service.

Sears Home Services on 1765846331961

November 20, 2025
Overall rating

John was very proficient and found the problem right away and fixed it.

CAROL B,

Customer service response - Thank you for your review, Carol! We're happy to hear John was proficient and quickly resolved the issue.

Sears Home Services on 1763690558967

November 19, 2025
Overall rating

Excellent technician. He came out ten years ago to repair a washer, was happy to have him repair my dryer today.

Kim D,

Customer service response - Thank you for your review, Kim! We're happy to hear you had an excellent experience with our technician again after ten years.

Sears Home Services on 1763513395038

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