1805 E Stone Dr Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (85 reviews)

Angela G

September 02, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on September 02, 2024

Edwina B

August 26, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on August 26, 2024

Mark S

August 25, 2024

John, the older repairman, did a great job in diagnosing my Maytag washer. The part wasn't available and had to be ordered. I was able to get the part on Amazon almost $100 cheaper then the Sears price, it took 2 days and I fixed it myself. Sears prices for repair are crazy high, I recommend them diagnosing your issue and if you can do the repair yourself, do it and save. The Sears repair was $475, after paying the $152 diagnostic fee and tax, the part on Amazon $50, which included the $10 express mailing (2 day delivery), $200 verses $475, DIY!!! My washer is working perfect again, 2 days later.

Source: Google

Customer service response - Thank you for sharing your experience with John's diagnostic skills. We're glad to hear your washer is working perfectly again, and we appreciate your feedback on our pricing.

Sears Home Services on August 25, 2024

Leo A

August 21, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on August 21, 2024

Lori P

August 14, 2024

John was very thorough: explained and showed what was wrong with the dryer, exactly what was needed to fix and he made the repairs in no time. Very pleased.

Source: Google

Customer service response - Thank you for sharing your positive experience with John's service on your dryer. We're thrilled to hear you were pleased with the repair process.

Sears Home Services on August 14, 2024

Mark F

August 11, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on August 11, 2024

Jan C

August 09, 2024

I would highly recommend Jimmy. Very nice, efficient and explained everything

Source: Google

Customer service response - We appreciate the 5-star rating, Jan! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on August 04, 2024

Johnny S

July 31, 2024

Very friendly and knowledgeable about what he was doing.

Source: Google

Customer service response - Thank you for recognizing our friendliness and expertise. We're glad we could meet your expectations!

Sears Home Services on July 31, 2024

DALE M

July 19, 2024
Source: Google

Customer service response - A big thank you, DALE, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on July 19, 2024

Hope H

July 07, 2024
Source: Google

Customer service response - A big thank you, Hope, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on July 07, 2024

Average Rating: 4.6/5 (85 reviews)