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1805 E Stone Dr Reviews
Read reviews from customers who used our services at 1805 E Stone Dr
Total reviews
161
Average Rating
4.5/5
Friendly experienced professional but the price was very high!! However I needed my dryer as fast as possible so I paid it.
Debi F,
Customer service response - Thank you for your review, Debi! We're glad to hear you found our technician friendly and experienced, and we appreciate your feedback on the pricing.
Sears Home Services on 1757466299833
They were on time; took the ENTIRE dryer apart before deciding it was control board. They should have been able to learn that without disassembling unit. They were nice and professional in their behavior.
Phoosh F,
Customer service response - Thank you for your feedback, Phoosh. We're glad to hear our team was punctual and professional, and we appreciate your input on the diagnostic process.
Sears Home Services on 1732604398452
Rodney G,
Customer service response - Hi, thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1729133600851
Sears didn't even show up on the 1st day they was scheduled to return after the part was ordered didn't even call us. We had paid someone to sit at our home all day and didn't even show. Then I called and rescheduled they finally came and now my dryer vent to change the lint is broken. Ridiculous and extremely dissatisfied with their customers service. The day they did show up they wasnt even aware of what the original problem us.
Kim's D,
Customer service response - I'm sorry to hear about your experience, Kim. Please contact us directly so we can address these issues and assist you further.
Sears Home Services on 1780704197519
Cannot diagnose the microwave problem. 2 months and still not fixed.
Johnny C,
Customer service response - We apologize for the ongoing issue with your microwave, Johnny. Thank you for your feedback, and we recommend contacting us directly to resolve this matter.
Sears Home Services on 1767853431098
Came on time but my dryer still isn’t drying
Hilda A,
Customer service response - We're sorry to hear your dryer is still not working, Hilda. Please contact us directly so we can assist you further.
Sears Home Services on 1745192703344
When can I expect my new dishwasher to be delivered/installed? It has been since May 2nd,
Larry R,
He was there for less then a hour..my mom had to help him..she had already bought the part her washing machine needed..346 dollars....I will be reporting this to the better business bureau..It would have been better to get help elsewhere..I will definitely be posting this on Facebook and anywhere I can to let people know that this place is a big scam and rip off..
Barbra H,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1777511207329
My 91 year old Daddy's refrigerator started leaking. Has had Sears Home Warranty plan for years. Made an appointment, no show, then we called and no service requests on his plan. They took the deductible money quick and then when we called no repairman in his area. My husband and I both worked for the real Sears and THIS IS NOT IT!¡! Go somewhere else!
Joy H,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1772756001551
Too expensive. Save time and money and just replace your appliances with new ones!
Shonna P,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1767744593783
