2011 N Roan St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Rafael L
Mr. Bobby the technician from Sears who came to the house to service the dryer and repair the dishwasher was very courteous, honest, efficient and knowledgeable of his work.
Customer service response - Thank you for your positive feedback, Rafael! We're glad to hear Mr. Bobby was courteous, honest, efficient, and knowledgeable during his visit.
Sears Home Services on March 25, 2025
Leslie H
3/11/25 Thank you for assessing why our dryer was not heating! We appreciate your quick response and professionalism.
Customer service response - Thank you for your positive feedback, Leslie! We're happy to hear you appreciated our quick response and professionalism in assessing your dryer issue.
Sears Home Services on March 11, 2025
joel K
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on February 22, 2025
Heather E
Jim was great!
Customer service response - Thank you for your positive feedback, Heather! We're thrilled to hear Jim provided great service.
Sears Home Services on January 27, 2025
Kevin N
John was an extremely friendly service employee! He was able to fix both appliances on his visit and will return to complete the repair because the part was not available in his van. He even gave some tips to help run the dishwasher more efficiently! Thanks John!
Customer service response - Thank you for your positive feedback, Kevin! We're glad to hear John was friendly and helpful, and that he provided useful tips for your dishwasher.
Sears Home Services on January 21, 2025
Phoebie N
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 21, 2025
Betsy B
Repairman left these parts off of our stove. Said they were not necessary & made his job harder. Why did the company put them on if they were not needed?
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on January 20, 2025
George C
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 09, 2025
Jade T
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 06, 2025
carolyn
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 19, 2024
