Appointment Lookup
802-552-4364
2011 N Roan St Reviews
Read reviews from customers who used our services at 2011 N Roan St
Total reviews
285
Average Rating
4.4/5
Justin was professional and very good at explaining all the details. Very friendly and thorough.
leslie L,
Customer service response - Thank you for your feedback, Leslie! We're glad to hear Justin was professional, friendly, and thorough in explaining all the details.
Sears Home Services on 1794494026434
John Lyons has the knowledge and ability to get things fixed. After 2 months of opinionated technicians wanting to replace every single part, a bad connection was the major culprit. John had it working in less than 30 minutes. Our washing machine is 24 years old and now works as well as it did when it was new.
Arlene H,
Customer service response - Thank you for your feedback, Arlene! We're glad to hear John was knowledgeable and efficient in resolving the issue with your washing machine.
Sears Home Services on 1793837877522
Great repair experience!
FL M,
Customer service response - Thank you for your feedback, FL Martin! We're glad to hear you had a great repair experience.
Sears Home Services on 1792691260257
Thomas L,
Customer service response - Thank you for the amazing 5-star review, Thomas! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1792457772294
James was very nice and a very businesslike man. He was professional in his work and does it well. Thank you.
Billie P,
Customer service response - Thank you for your feedback, Billie Jo! We're glad to hear James was nice, professional, and did his work well.
Sears Home Services on 1792094744310
Susan H,
Customer service response - Thank you for the amazing 5-star review, Susan! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1790109193861
Great guy helped me my dryer that was outside in the garage! Most would’ve not have worked on it. Amazing service!!
Chris S,
Customer service response - Thank you for your feedback, Chris! We're glad to hear you received amazing service with your dryer in the garage.
Sears Home Services on 1789585337700
He was right on time today, and did a fantastic job! Great employee!
Jane R,
Customer service response - Thank you for your feedback, Jane! We're glad to hear the technician was punctual and did a fantastic job.
Sears Home Services on 1789486893432
Nicholas was a fabulous technician. He arrived on time and did a great job. He was very courteous and kind. He also took time to tell us about what he was doing in replacing the glass on my gas range. He is a true gem in your crown! Great employee!!!!
Jane R,
Customer service response - Thank you for your feedback, Jane! We're glad to hear the technician was punctual and did a fantastic job.
Sears Home Services on 1789486893619
anna F,
Customer service response - Thank you for the amazing 5-star review, Anna! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789051767554
Richard R,
Customer service response - Thank you for the amazing 5-star review, Richard! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787950559693
Jim was great! He maintained contact, was on time and did the repairs in a timely fashion. Thank you Jim!😊
Selma B,
Customer service response - Thank you for your feedback, Selma! We're glad to hear Jim maintained contact, was on time, and completed the repairs promptly.
Sears Home Services on 1787780646582
Great job
Dwight R,
Customer service response - Thank you for your feedback, Dwight! We're glad to hear you were happy with the job.
Sears Home Services on 1787073676418
Brock S,
Customer service response - Thank you for the amazing 5-star review, Brock! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787000114115
Good guy, knows his job well. Goes the extrai mile to make sure things are right.
danny G,
Customer service response - Thank you for your feedback, Danny! We're glad to hear the technician went the extra mile and knows his job well.
Sears Home Services on 1785586332574
Albert was on time, professional and demonstrated excellent skills in repairing my refrigerator. Jerry T Johnson City, TN
Jerry T,
Customer service response - Thank you for your feedback, Jerry! We're glad to hear Albert was on time, professional, and demonstrated excellent skills in repairing your refrigerator.
Sears Home Services on 1783598113946
Great service. In and out quickly, very neat and friendly. Highly Recommend
Joy K,
Customer service response - Thank you for your feedback, Joy! We're glad to hear you received great service that was quick, neat, and friendly.
Sears Home Services on 1782768054676
Jim did a great job repairing our microwave. We have had 3 other technicians from Sears misdiagnosed the issue which led two two control panels being ordered . Jim found the problem to be a door switch and changed it . So we waited two weeks for a repair that should have been taken care of the first day.
Doug B,
Customer service response - Thank you for your feedback, Doug! We're glad Jim was able to accurately diagnose and repair your microwave issue, and we apologize for the initial delays.
Sears Home Services on 1782738198619
On time efficient and friendly
Virginia O,
Customer service response - Thank you for your feedback, Virginia! We're glad to hear you found the service on time, efficient, and friendly.
Sears Home Services on 1782409385918
Jim did a great job over the past few months diagnosing and repairing various issues with my washer. I appreciate his patience with my sometimes cryptic explanation of the problems! But, he understood!!
Valerie O,
Customer service response - Thank you for your feedback, Valerie! We're glad to hear Jim was patient and effective in diagnosing and repairing your washer issues.
Sears Home Services on 1782331859627
Very nice man he was very helpful
Kels,
Customer service response - Thank you for your feedback, Kels! We're glad to hear the technician was very nice and helpful.
Sears Home Services on 1781211217109
Melanie B,
Customer service response - Thank you for the amazing 5-star review, Melanie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780502263320
Lois C,
Customer service response - Thank you for the amazing 5-star review, Lois! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780348550256
Angela E,
Customer service response - Thank you for the amazing 5-star review, Angela! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780337585462
Went above and beyond! Ordered the part very quickly and got back quickly to install. Appreciate his work!!
Marina V,
Customer service response - Thank you for your feedback, Marina! We're glad to hear the technician went above and beyond by ordering and installing the part quickly.
Sears Home Services on 1779476760801
