2011 N Roan St Reviews

Read reviews from customers who used our services at 2011 N Roan St


Total reviews

268


Average Rating

4.4/5

August 01, 2026
Overall rating

Good guy, knows his job well. Goes the extrai mile to make sure things are right.

danny G,

Customer service response - Thank you for your feedback, Danny! We're glad to hear the technician went the extra mile and knows his job well.

Sears Home Services on 1785586332574

July 09, 2026
Overall rating

Albert was on time, professional and demonstrated excellent skills in repairing my refrigerator. Jerry T Johnson City, TN

Jerry T,

Customer service response - Thank you for your feedback, Jerry! We're glad to hear Albert was on time, professional, and demonstrated excellent skills in repairing your refrigerator.

Sears Home Services on 1783598113946

June 29, 2026
Overall rating

Great service. In and out quickly, very neat and friendly. Highly Recommend

Joy K,

Customer service response - Thank you for your feedback, Joy! We're glad to hear you received great service that was quick, neat, and friendly.

Sears Home Services on 1782768054676

June 28, 2026
Overall rating

Jim did a great job repairing our microwave. We have had 3 other technicians from Sears misdiagnosed the issue which led two two control panels being ordered . Jim found the problem to be a door switch and changed it . So we waited two weeks for a repair that should have been taken care of the first day.

Doug B,

Customer service response - Thank you for your feedback, Doug! We're glad Jim was able to accurately diagnose and repair your microwave issue, and we apologize for the initial delays.

Sears Home Services on 1782738198619

June 25, 2026
Overall rating

On time efficient and friendly

Virginia O,

Customer service response - Thank you for your feedback, Virginia! We're glad to hear you found the service on time, efficient, and friendly.

Sears Home Services on 1782409385918

June 24, 2026
Overall rating

Jim did a great job over the past few months diagnosing and repairing various issues with my washer. I appreciate his patience with my sometimes cryptic explanation of the problems! But, he understood!!

Valerie O,

Customer service response - Thank you for your feedback, Valerie! We're glad to hear Jim was patient and effective in diagnosing and repairing your washer issues.

Sears Home Services on 1782331859627

June 11, 2026
Overall rating

Very nice man he was very helpful

Kels,

Customer service response - Thank you for your feedback, Kels! We're glad to hear the technician was very nice and helpful.

Sears Home Services on 1781211217109

June 02, 2026
Overall rating

Melanie B,

Customer service response - Thank you for the amazing 5-star review, Melanie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1780502263320

June 01, 2026
Overall rating

Lois C,

Customer service response - Thank you for the amazing 5-star review, Lois! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1780348550256

June 01, 2026
Overall rating

Angela E,

Customer service response - Thank you for the amazing 5-star review, Angela! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1780337585462

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