Appointment Lookup
802-552-4364
2011 N Roan St Reviews
Read reviews from customers who used our services at 2011 N Roan St
Total reviews
256
Average Rating
4.5/5
Great Service! Kitchenaid Microwave oven combo (the microwave stopped heating) It took a few tries to get it fixed due to ordering various parts. I am happy with the service.
Traci C,
Customer service response - Thank you for your positive feedback, Traci! We're glad to hear you're happy with the service and that your Kitchenaid microwave oven combo is now fixed.
Sears Home Services on 1757654280474
Between the time I called for a Tech visit and his call for arrival time, my refrig began to operate normally. We discussed and he suggested rather than pay the service fee / deductible for my Home Shield protection, it would be costly to me that he do a diagnostic and nothing show up on his meter. I agreed and that is excellent customer care. He was professional on the phone.
Steve P,
Customer service response - Thank you for your positive feedback, Steve! We're glad to hear our technician provided excellent customer care and professional advice.
Sears Home Services on 1757642404334
Jessica D,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1757550100140
Your Techs were excllent, absolutely no complaints - the unsatisfactory part about it is that I waited 3 months to get the washer fixed. Parts were orders 4 times until they were finally delivered. 7 appts scheduled which took us time away from work, loss of wages, 3 months of going to the laundry mat spending on a average of $60 to $70 a week to do laundry because of appts. you all cancelled or the parts were not delivered in a timely manner.
HCR T,
Customer service response - Thank you for your feedback. We're glad to hear our techs provided excellent service, but we apologize for the inconvenience and delays you experienced.
Sears Home Services on 1757378738666
Jim was great. Super helpful, answered all of our questions. Very nice and knowledgable. .
Tom B,
Customer service response - Thank you for your positive feedback, Tom! We're glad to hear Jim was helpful, knowledgeable, and answered all your questions.
Sears Home Services on 1756081843183
On time, great customer service and knowledgeable- you are lucky to have such a talented team.
Thomas C,
Customer service response - Thank you for your positive feedback, Thomas! We're glad to hear you received timely, great customer service from our knowledgeable team.
Sears Home Services on 1755824616888
Frank C,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1755742121723
I actually just paid for the diagnostic and decided I could about buy a new one for the same price so I paid $142
Alicia D,
Customer service response - Thank you for your feedback, Alicia! We're glad you found our diagnostic service helpful in making your decision.
Sears Home Services on 1755741385819
Bobby does a great job.
John M,
Customer service response - Thank you for your positive feedback, John! We're glad to hear Bobby does a great job.
Sears Home Services on 1755570240533
Bobby always does a good job for us .
John M,
Customer service response - Thank you for your positive feedback, John! We're glad to hear Bobby does a great job.
Sears Home Services on 1755570240727
