Appointment Lookup
802-552-4364
2011 N Roan St Reviews
Read reviews from customers who used our services at 2011 N Roan St
Total reviews
256
Average Rating
4.5/5
I placed the repair request & they came out the same day within 3 hours. The repairman was professional, courteous & knowledgeably. I recommend Sears Svc Repair.
DeAnna J,
Customer service response - Thank you for your positive feedback, DeAnna! We're glad to hear you received prompt and professional service, and appreciate your recommendation.
Sears Home Services on 1747613747119
The technician was a wealth of information and helpful in solving the problems at hand.
Mark N,
Customer service response - Thank you for your positive feedback, Mark! We're glad to hear the technician was informative and helpful in solving your problems.
Sears Home Services on 1747271104793
Laura H,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1747093510948
Very friendly and did a great job
J J,
Customer service response - Thank you for your positive feedback, Darlene! We're glad to hear you received friendly and great service.
Sears Home Services on 1747026081973
Lela K,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1746664693711
Tiffany M,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1746069298267
Great experience! Jim came in and took a few measurements and gave me a diagnosis within 10 minutes. Really great service.
Tom D,
Customer service response - Thank you for your positive feedback, Tom! We're glad to hear Jim provided a quick diagnosis and great service.
Sears Home Services on 1745798694667
The service man got five stars. However, Sears way of doing things got one star. Let me explain. When I scheduled this, I gave sears the model number, serial number, and told them The heating element was not working. The service man agreed that that was the problem, but he didn’t carry one on the truck. He said that we all work out of our trucks and Don’t have an inventory of parts. So this means if I wanted it fixed, I would have to schedule another appointment when they had the part. This doesn’t seem to be a very efficient way of doing things.
william W,
Customer service response - Thank you for your feedback, William. We're glad to hear the service man did a great job, but we're sorry for the inconvenience with the part availability. Please contact us directly so we can assist you further.
Sears Home Services on 1744675253572
John is an excellent repair tech. Highly recommend
Chris H,
Customer service response - Thank you for your positive feedback, Chris! We're glad to hear John provided excellent service and that you highly recommend him.
Sears Home Services on 1744675288365
Ruthie S,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1744335587668
