Appointment Lookup
802-552-4364
2011 N Roan St Reviews
Read reviews from customers who used our services at 2011 N Roan St
Total reviews
256
Average Rating
4.5/5
Judith S,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1728961235581
Very professional, and to the point. He had it fixed immediately. Thank you!
Connie C,
Customer service response - Thank you for your positive feedback! We're thrilled to hear our technician was professional and efficient in resolving the issue.
Sears Home Services on 1728552285721
Polite, professional and fixed the problem!
Jeff B,
Customer service response - Thank you for your positive feedback, Jeff! We're glad to hear our technician was polite, professional, and able to fix the problem.
Sears Home Services on 1728352642054
Great technician. Very courteous and knowledgeable. Thank you
Donna D,
Customer service response - Thank you for your kind words, Donna! We're delighted to hear our technician provided courteous and knowledgeable service.
Sears Home Services on 1727396638325
Came as scheduled. Waited to make sure range was working before he left
Jeanette B,
Customer service response - Thank you for your positive feedback, Jeanette! We're pleased to hear our technician ensured your range was working properly before leaving.
Sears Home Services on 1726453160746
Repair tech was on time, knowledgeable, and fixed the problem with my LG (washer) front-loading drain pump. The price (beyond the control of the tech) was too high and a considerable fraction of the cost for a new washer.
William S,
Customer service response - Thank you for your feedback, William! We're glad to hear our technician was punctual and knowledgeable, though we understand your concern about the pricing.
Sears Home Services on 1725765184021
Nicholas was our repairman. He was excellent at communicating with us to update his arrival times. He was professional, friendly, and knowledgeable... and he got our washing machine fixed! We are very pleased with the service we received.
Sandi A,
Customer service response - Thank you for your wonderful feedback, Sandi! We're thrilled to hear Nicholas provided excellent communication and service, and we're glad your washing machine is now fixed.
Sears Home Services on 1725586814711
Technican was very polite & experienced.
Jean E,
Customer service response - Thank you for your positive feedback, Jean! We're pleased to hear our technician provided polite and experienced service.
Sears Home Services on 1725499382356
The second tech did an excellent job and then called the insurance company, that authorized a new unit. The first tech out a week ago was lazy, didn't do anything. He said the unit was fine to use. When the new tech from another company called, and said he had fixed it and it was ok to use. The water overflowed out of the dishwasher and under the floor. I have not seen the damage to the floor as of yet. I will be at the cabin tomorrow and check out the damage to the floor. The last tech that was there today said it did not look good. Bill
Bill D,
Customer service response - We're sorry to hear about the initial issues you faced, Bill, but we're glad the second technician provided excellent service. We appreciate your feedback and hope the damage is minimal when you inspect it.
Sears Home Services on 1724901333955
Wonderful work
Terry A,
Customer service response - Thank you for your kind words, Terry! We're delighted to hear you had a positive experience with our service.
Sears Home Services on 1724901628479
