2011 N Roan St Reviews

Read reviews from customers who used our services at 2011 N Roan St


Total reviews

256


Average Rating

4.5/5

April 07, 2025
Overall rating

Jim is awesome!!

Sharon,

Customer service response - Thank you for your positive feedback, Sharon! We're thrilled to hear Jim provided awesome service.

Sears Home Services on 1744078367618

March 27, 2025
Overall rating

Jim R,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1743131043736

March 25, 2025
Overall rating

Mr. Bobby the technician from Sears who came to the house to service the dryer and repair the dishwasher was very courteous, honest, efficient and knowledgeable of his work.

Rafael L,

Customer service response - Thank you for your positive feedback, Rafael! We're glad to hear Mr. Bobby was courteous, honest, efficient, and knowledgeable during his visit.

Sears Home Services on 1742956010477

March 12, 2025
Overall rating

3/11/25 Thank you for assessing why our dryer was not heating! We appreciate your quick response and professionalism.

Leslie H,

Customer service response - Thank you for your positive feedback, Leslie! We're happy to hear you appreciated our quick response and professionalism in assessing your dryer issue.

Sears Home Services on 1741739177685

February 22, 2025
Overall rating

joel K,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1740288439856

January 27, 2025
Overall rating

Jim was great!

Heather E,

Customer service response - Thank you for your positive feedback, Heather! We're thrilled to hear Jim provided great service.

Sears Home Services on 1738039118101

February 12, 2026
Overall rating

Jim did an excellent job of diagnosing the problem and getting the right parts to fix my dryer. He was understanding of my situation and was able to complete the job with amazing professionalism. Thank you so much!

Kevin N,

Customer service response - Thank you for your positive feedback, Kevin! We're glad to hear John was friendly and helpful, and that he provided useful tips for your dishwasher.

Sears Home Services on 1737519377246

January 21, 2025
Overall rating

Phoebie N,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1737518834033

January 22, 2025
Overall rating

Repairman left these parts off of our stove. Said they were not necessary & made his job harder. Why did the company put them on if they were not needed?

Betsy B,

Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.

Sears Home Services on 1737429403553

September 20, 2025
Overall rating

Awesome experience. Friendly, knowledgable and efficiently fix my microwave

George C,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1736405119178

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