2011 N Roan St Reviews

Read reviews from customers who used our services at 2011 N Roan St


Total reviews

256


Average Rating

4.5/5

October 13, 2025
Overall rating

Very professional and knowledgeable.

Jennifer L,

Customer service response - Thank you for your positive feedback, Jennifer! We're glad to hear our team was professional and knowledgeable.

Sears Home Services on 1760316855266

October 09, 2025
Overall rating

Tom M,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1760061095414

October 09, 2025
Overall rating

Fast and knew the equine t

Tim F,

Customer service response - Thank you for your positive feedback, Tim! We're glad to hear our technician was fast and knowledgeable about the equipment.

Sears Home Services on 1759971431283

September 28, 2025
Overall rating

Marie G,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1759113667547

September 25, 2025
Overall rating

Nice technition. Very kind. Repaired quickly.

Michelle K,

Customer service response - Thank you for your positive feedback, Michelle! We're glad to hear our technician was kind and repaired your appliance quickly.

Sears Home Services on 1758761989588

September 17, 2025
Overall rating

Steve M,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1758070608219

September 12, 2025
Overall rating

Great Service! Kitchenaid Microwave oven combo (the microwave stopped heating) It took a few tries to get it fixed due to ordering various parts. I am happy with the service.

Traci C,

Customer service response - Thank you for your positive feedback, Traci! We're glad to hear you're happy with the service and that your Kitchenaid microwave oven combo is now fixed.

Sears Home Services on 1757654280474

September 11, 2025
Overall rating

Between the time I called for a Tech visit and his call for arrival time, my refrig began to operate normally. We discussed and he suggested rather than pay the service fee / deductible for my Home Shield protection, it would be costly to me that he do a diagnostic and nothing show up on his meter. I agreed and that is excellent customer care. He was professional on the phone.

Steve P,

Customer service response - Thank you for your positive feedback, Steve! We're glad to hear our technician provided excellent customer care and professional advice.

Sears Home Services on 1757642404334

September 11, 2025
Overall rating

Jessica D,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1757550100140

September 09, 2025
Overall rating

Your Techs were excllent, absolutely no complaints - the unsatisfactory part about it is that I waited 3 months to get the washer fixed. Parts were orders 4 times until they were finally delivered. 7 appts scheduled which took us time away from work, loss of wages, 3 months of going to the laundry mat spending on a average of $60 to $70 a week to do laundry because of appts. you all cancelled or the parts were not delivered in a timely manner.

HCR T,

Customer service response - Thank you for your feedback. We're glad to hear our techs provided excellent service, but we apologize for the inconvenience and delays you experienced.

Sears Home Services on 1757378738666

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