Appointment Lookup
802-552-4364
2011 N Roan St Reviews
Read reviews from customers who used our services at 2011 N Roan St
Total reviews
256
Average Rating
4.5/5
Excellent technical knowledge.
Virgina S,
Kenny and crew did a great job! Oven works like a charm now! Thanks!
Erik F,
Technicians arrived on time and were friendly and knowledgeable. They did everything they could to fix the problem. In the end it was going to be an extremely expensive repair and the warranty company was consulted and they are going to contact me with a solution. I can only hope it will work out to my advantage.
David L,
Amanda M,
Great customer service
Jake C,
Technician came at time promised. Isolated problem area and repaired expediantly. I am very impressed and pleased.
Daniel B,
The service technician’s were great. What I do not agree with is the fact I was quoted a service charge fee of $229.00 by a representative that contacted me to find out what the problem was and to discuss a warranty offer, however, I was charged $139.00. That I do not appreciate.
Donna C,
Customer service response - We apologize for the discrepancy in the service charge, Donna. Thank you for your feedback, and we're glad the technicians provided great service.
Sears Home Services on 1778534990170
The service technician found the problem quickly and repaired my oven to my satisfaction. But, I was very disappointed in what I was charged. For less than one hour, the labor only, was $319.95. I was at their mercy but felt like I was taken advantage of.
Teresa P,
Customer service response - We're glad the technician resolved your oven issue, Teresa. We apologize for your disappointment with the cost, and we appreciate your feedback to help us improve our service.
Sears Home Services on 1758159647642
Kenny the tech was great but the oven still doesn’t work!
Mike D,
Customer service response - We apologize for the issue with your oven, Mike. Please contact us directly so we can address this and ensure it gets resolved.
Sears Home Services on 1734410049365
Carolyn F,
Customer service response - Hi , thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!
Sears Home Services on 1727321216773
