2021 N Highland Ave Reviews
Read reviews from customers who used our services at 2021 N Highland Ave
Total reviews
187
Average Rating
4.5/5
Darrin was amazing. He fixed the problem quickly and competently. He was friendly and knowledgeable
Jon S,
Customer service response - Thank you for your positive feedback, Jon! We're happy to hear that Darrin was friendly, knowledgeable, and quick in resolving the issue.
Sears Home Services on 1768352529099
Thadduse G,
berta M,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1767325508427
Very knowledgeable and communicates in a way lay people can understand. Friendly and polite. Today, Chris was also training Mack, and he explained every process that he was doing and used the old and new parts as a teaching tool.
Mike S,
Customer service response - Thank you for your positive feedback, Mike! We're happy to hear that Chris provided knowledgeable and clear communication while also training Mack effectively.
Sears Home Services on 1767318585177
My Refrigerator is repaired. Finally. Over the last four months, every Sears Serviceman they came to my home or very professional and polite. I’m happy they finally got everything fixed.
Dwight S,
Customer service response - Thank you for your positive feedback, Dwight! We're happy to hear that our servicemen were professional and polite, and that your refrigerator is finally repaired.
Sears Home Services on 1767318585178
Brandon was very polite and personable but also professional. He arrived on time and completed a thorough diagnostic exam before confirming what we had feared. Our freezer was shot!! Cleaned up after himself and was very cordial. Fine young man.
Terry B,
Customer service response - Thank you for your positive feedback, Terry! We're happy to hear that Brandon was polite, professional, and thorough during your service.
Sears Home Services on 1767059091783
Ardalia S,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1766107315972
Benjamin W,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1765846490754
Brandon was extremely knowledgeable. Very professional.
romona G,
Customer service response - Thank you for your positive feedback, Romona! We're happy to hear that Brandon was knowledgeable and professional during your service.
Sears Home Services on 1763429693198
Brandon was very polite and professional. He explained what he was able to do and what he couldn't do due to the fact that the company would not authorize parts to be ordered.
Monica H,
Customer service response - Thank you for your positive feedback, Monica! We're happy to hear that Brandon was polite and professional, and we appreciate your understanding regarding the parts authorization.
Sears Home Services on 1762736757454