2021 N Highland Ave Reviews

Read reviews from customers who used our services at 2021 N Highland Ave


Total reviews

181


Average Rating

4.5/5

February 17, 2026
Overall rating

Repair man Brandon was so very nice and very professional! I do have a Home Warranty policy so I can’t evaluate the expense of the Repair or replacement. I paid their deductible.

Debra F,

Customer service response - Thank you for your positive feedback, Debra! We're happy to hear that Brandon was nice and professional during your service.

Sears Home Services on 1771288446655

January 25, 2026
Overall rating

Absolutely wonderful service. These gentlemen explained everything and let me know when they would be back for the repair

Barbara C,

Customer service response - Thank you for your positive feedback, Barbara! We're happy to hear that our team provided wonderful service and clear communication about your repair.

Sears Home Services on 1769395377704

January 20, 2026
Overall rating

Isabell M,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1768960681380

January 19, 2026
Overall rating

Felicia B,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1768881278258

January 15, 2026
Overall rating

The guys were so professional and nice! Thank you, Brandon and the nice gentleman who came with him!

Regina C,

Customer service response - Thank you for your positive feedback, Regina! We're happy to hear that Brandon and his colleague provided professional and friendly service.

Sears Home Services on 1768527107135

January 13, 2026
Overall rating

Darrin was amazing. He fixed the problem quickly and competently. He was friendly and knowledgeable

Jon S,

Customer service response - Thank you for your positive feedback, Jon! We're happy to hear that Darrin was friendly, knowledgeable, and quick in resolving the issue.

Sears Home Services on 1768352529099

December 31, 2025
Overall rating

Thadduse G,

January 01, 2026
Overall rating

berta M,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1767325508427

January 01, 2026
Overall rating

Very knowledgeable and communicates in a way lay people can understand. Friendly and polite. Today, Chris was also training Mack, and he explained every process that he was doing and used the old and new parts as a teaching tool.

Mike S,

Customer service response - Thank you for your positive feedback, Mike! We're happy to hear that Chris provided knowledgeable and clear communication while also training Mack effectively.

Sears Home Services on 1767318585177

January 01, 2026
Overall rating

My Refrigerator is repaired. Finally. Over the last four months, every Sears Serviceman they came to my home or very professional and polite. I’m happy they finally got everything fixed.

Dwight S,

Customer service response - Thank you for your positive feedback, Dwight! We're happy to hear that our servicemen were professional and polite, and that your refrigerator is finally repaired.

Sears Home Services on 1767318585178

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