2021 N Highland Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
John S
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 28, 2025
Keisha H
They were on time and very respectful. Technicians knew exactly what was going on with my stove. Additionally, they attempted to find my part and found that because the model is so outdated that the part isn't made anymore. Unfortunately, I have to purchase a new wall oven. Thanks for the quick diagnosis.
Customer service response - Thank you for your positive feedback, Keisha! We're glad to hear our technicians were timely and respectful, and we appreciate your understanding regarding the part availability.
Sears Home Services on May 15, 2025
Carol F
He was very knowledgeable,polite and quick to find the problem. Great customer service.
Customer service response - Thank you for your positive feedback, Carol! We're delighted to hear that you received knowledgeable, polite, and efficient service.
Sears Home Services on May 11, 2025
Sheila M
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 12, 2025
Tamara G
Xavier notified me prior to his arrival of his ETA. He arrived and was courteous and very explanatory of the issue. Prompt service and great customer service provided.
Customer service response - Thank you for your wonderful feedback, Tamara! We're delighted to hear that Xavier provided prompt and courteous service with clear explanations.
Sears Home Services on May 07, 2025
Connie M
He had it diagnosed in just a few minutes. He also gave me his recommendations as to the problem and was very honest.
Customer service response - Thank you for your positive feedback, Connie! We're delighted to hear that our technician provided a quick diagnosis and honest recommendations.
Sears Home Services on May 07, 2025
Jud D
Xavier was early, congenial and extremely helpful.
Customer service response - Thank you for your positive feedback, Jud! We're delighted to hear that Xavier was early, congenial, and extremely helpful during your service.
Sears Home Services on April 28, 2025
Kanesha P
Xavier is very thorough and informative! 10/10!
Customer service response - Thank you for your wonderful feedback, Kanesha! We're delighted to hear that Xavier was thorough and informative during your service.
Sears Home Services on April 27, 2025
Deborah L
Very prompt and professional 👍
Customer service response - Thank you for your positive feedback, Deborah! We're delighted to hear you received prompt and professional service.
Sears Home Services on April 21, 2025
J M
Gary is alway helpful and proficient. Jason
Customer service response - Thank you for your positive feedback! We're delighted to hear that Gary was helpful and proficient during your service.
Sears Home Services on April 20, 2025
