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2021 N Highland Ave Reviews
Read reviews from customers who used our services at 2021 N Highland Ave
Total reviews
181
Average Rating
4.5/5
Our technician Robert did an amazing job fixing our refrigerator and cooktop, he was very polite, knowledgeable, and made sure we was taken care of and everything working properly. Thanks for an outstanding job Robert!
Jared M,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1707174593094
Knowledgeable about different appliances and polite
Jan,
Customer service response - Thank you for your review. We appreciate your feedback and are glad to hear that our technicians are knowledgeable about different appliances and provide polite service.
Sears Home Services on 1706618617753
Was super awesome to talk to. Very understanding of issues going on and did not mind me asking all kinds of questions. Super super respectful.
Michael M,
Customer service response - Thank you for your kind review! We appreciate your feedback and are glad that you had a positive experience with our team. If you have any further questions or concerns, please don't hesitate to reach out.
Sears Home Services on 1706286698484
Chris T,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1705396921985
james J,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1706253187438
At this point I don't like anything about your service. This repair started in Oct. of 2023. Three orders were issued for parts. According to your system two of them were cancelled. I only received one part and told the technician that when he called for the appointment. Since then several appointments have been made and cancelled. I have searched for a phone number to speak to a real live person every time you schedule a new appointment and no email or website has a number. Today I received an email that said my paid receipt signed by me was attached. I never saw a technician nor did I sign any receipt. This has been going on for 3 months and my refrigerator still has not been fixed,
Nancy W,
cathy P,
Gary is great! In time for appointments, very knowledgeable about appliances, and very professional.
Bill B,
Latonia A,
Yvonne M,
