2021 N Highland Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Phillip L
Tech was very respectful and professional.
Customer service response - Thank you for your kind words about our technician's professionalism and respectfulness. We're delighted to hear you had a positive experience with our service!
Sears Home Services on September 30, 2024
Jerod C
The technician was friendly and knowledgeable of the appliance he was working on. GREAT GUY TO DEAL WITH....
steve N
Service man came and diagnosed the problem. I called my warranty company and warranty representative discussed the problem and was resolved in my favor allowing me to purchase a new appliance with the warranty company paying most of the bill.
Customer service response - Thank you for sharing your experience! We're glad to hear our service helped facilitate a positive resolution with your warranty company.
Sears Home Services on September 26, 2024
Shalonda M
Awesome technician, very professional knowledgeable and courteous 5 ⭐️ for sure
Customer service response - Thank you for your fantastic review, Shalonda! We're thrilled to hear about your positive experience with our technician.
Sears Home Services on August 27, 2024
Ronald F
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 25, 2024
Cherica G
He is very helpful and does his work very good
Customer service response - Thank you for your positive feedback, Cherica! We're delighted to hear that you found our service helpful and effective.
Sears Home Services on August 20, 2024
JERRY S
The Sears service technician, Xavier ,was very professional and made our repair very quickly. He has an excellent personality and was very understanding of our problem. He represents your company well. If we have another appliance problem I hope he gets the assignment.
Customer service response - Thank you for your wonderful feedback about Xavier, Jerry! We're delighted to hear about your positive experience and appreciate your trust in our service.
Sears Home Services on August 20, 2024
Gina P
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 15, 2024
Ann S
While he could not fix my refrigerator, he was very informative and extremely courteous.
Customer service response - Thank you for acknowledging the effort and courtesy provided during your service. We apologize for not being able to fix your refrigerator and appreciate your feedback.
Sears Home Services on August 12, 2024
Randy P
Very professional
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on August 08, 2024
