1355 Tusculum Blvd Reviews

Read reviews from customers who used our services at 1355 Tusculum Blvd


Total reviews

110


Average Rating

4.5/5

March 19, 2025
Overall rating

Jim arrived at a good time. Within 1/2 hour had the issue I'd. However, part needed is no longer avail, sears is to follow up about a replacement.

Larry W,

Customer service response - Thank you for your feedback, Larry! We're glad Jim was able to quickly identify the issue, and we appreciate your patience as we follow up on the replacement part.

Sears Home Services on 1742345822803

January 26, 2025
Overall rating

Wilma C,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1737933668943

January 16, 2025
Overall rating

Very respectful, informative

Amy R,

Customer service response - Thank you for your feedback, Amy! We're glad to hear our technician was respectful and informative.

Sears Home Services on 1737076830295

January 08, 2025
Overall rating

Tech was Knowledgeable, expedient and easy to communicate with. The actual service and parts cost is outrageous; worse than gouging but what does one do?

Velma K,

Customer service response - Thank you for your feedback, Velma! We're pleased to hear our tech was knowledgeable and easy to communicate with, and we appreciate your comments on the service and parts cost.

Sears Home Services on 1736400042525

January 01, 2025
Overall rating

He was friendly!! Explained what was wrong with my washer!! I'm glad he didn't say it's fixed and it's not like the other techs!

Edna D,

Customer service response - Thank you for your feedback, Edna Marie! We're happy to hear our technician was friendly and thorough in explaining the issue with your washer.

Sears Home Services on 1735731892685

November 19, 2024
Overall rating

Suzanne B,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1732078324149

November 18, 2024
Overall rating

He explained and showed me exactly what/where the problem was. Repaired, cleaned up and didn't waste any time. Also, well mannered!

Lois W,

Customer service response - Thank you for your feedback, Lois! We're glad to hear that our technician was thorough, efficient, and well-mannered during the service.

Sears Home Services on 1731986238529

November 08, 2024
Overall rating

Bill was professional and kept me informed of his arrival.

Rebecca A,

Customer service response - Thank you for your feedback, Rebecca! We're pleased to hear Bill was professional and kept you informed.

Sears Home Services on 1731026926428

October 24, 2024
Overall rating

My technician was very efficient, punctual, professional & fast. We were very pleased with him & his work done on our washer. (Fyi sears lied to me about add-on services [cleaning] being "free and included"; but this has nothing to do with my actual technician who was wonderful & 5 stars. ❤️

Ashley H,

Customer service response - Thank you for your positive feedback about our technician's efficiency and professionalism, Ashley. We're glad you were pleased with the service, and we appreciate your understanding regarding the add-on services.

Sears Home Services on 1729812918281

October 19, 2024
Overall rating

Great customer service!

Sheila S,

Customer service response - Thank you for your positive feedback, Sheila! We're thrilled to hear you enjoyed our customer service.

Sears Home Services on 1729432364948

Showing 61 - 70 reviews

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