1355 Tusculum Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sherry B
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on March 18, 2025
Larry W
Jim arrived at a good time. Within 1/2 hour had the issue I'd. However, part needed is no longer avail, sears is to follow up about a replacement.
Customer service response - Thank you for your feedback, Larry! We're glad Jim was able to quickly identify the issue, and we appreciate your patience as we follow up on the replacement part.
Sears Home Services on March 18, 2025
Wilma C
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 26, 2025
Amy R
Very respectful, informative
Customer service response - Thank you for your feedback, Amy! We're glad to hear our technician was respectful and informative.
Sears Home Services on January 16, 2025
Velma K
Tech was Knowledgeable, expedient and easy to communicate with. The actual service and parts cost is outrageous; worse than gouging but what does one do?
Customer service response - Thank you for your feedback, Velma! We're pleased to hear our tech was knowledgeable and easy to communicate with, and we appreciate your comments on the service and parts cost.
Sears Home Services on January 08, 2025
Edna D
He was friendly!! Explained what was wrong with my washer!! I'm glad he didn't say it's fixed and it's not like the other techs!
Customer service response - Thank you for your feedback, Edna Marie! We're happy to hear our technician was friendly and thorough in explaining the issue with your washer.
Sears Home Services on January 01, 2025
Suzanne B
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 19, 2024
Lois W
He explained and showed me exactly what/where the problem was. Repaired, cleaned up and didn't waste any time. Also, well mannered!
Customer service response - Thank you for your feedback, Lois! We're glad to hear that our technician was thorough, efficient, and well-mannered during the service.
Sears Home Services on November 18, 2024
Rebecca A
Bill was professional and kept me informed of his arrival.
Customer service response - Thank you for your feedback, Rebecca! We're pleased to hear Bill was professional and kept you informed.
Sears Home Services on November 07, 2024
Ashley H
My technician was very efficient, punctual, professional & fast. We were very pleased with him & his work done on our washer. (Fyi sears lied to me about add-on services [cleaning] being "free and included"; but this has nothing to do with my actual technician who was wonderful & 5 stars. ❤️
Customer service response - Thank you for your positive feedback about our technician's efficiency and professionalism, Ashley. We're glad you were pleased with the service, and we appreciate your understanding regarding the add-on services.
Sears Home Services on October 24, 2024
