2100 Hamilton Place Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Deanna W
We will never use Sears appliance repair again. Tech was great. AI and getting help to book service was a nightmare. Then a manager refused to honor diagnostic fee towards service. We will try to fix it on our own. Sears used to be dependable.
Customer service response - Thank you for your feedback, Deanna. We're glad to hear the tech was great, but we're sorry for the issues you faced with booking and the diagnostic fee. Please contact us directly so we can address your concerns.
Sears Home Services on June 12, 2025
John C
Knowledgeable & efficient. Much appreciated.
Customer service response - Thank you for your positive feedback, John! We're glad to hear our service was knowledgeable and efficient.
Sears Home Services on June 09, 2025
chuck S
Difficult to reinstall micro oven. But he was persistent
Customer service response - Thank you for your positive feedback, Chuck! We're glad to hear our technician was persistent in reinstalling your microwave oven.
Sears Home Services on June 08, 2025
Edward J
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 05, 2025
Kerri B
He was knowlegable and helpful.
Customer service response - Thank you for your positive feedback, Kerri! We're glad to hear our technician was knowledgeable and helpful.
Sears Home Services on June 02, 2025
Patrick H
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on June 02, 2025
Rema
The technicians were thorough and fast!💨 They left me laundry room in better condition than they found it!
Customer service response - Thank you for your positive feedback, Rema! We're glad to hear our technicians were thorough and fast, and that they left your laundry room in great condition.
Sears Home Services on June 02, 2025
Jackson B
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on June 02, 2025
awa D
James is the third person I had to come diagnose and fix my AC that was not cooling. He came and in less than 5minutes told me what the problem was and fixed it! Truly amazing service by James. Thank you!
Customer service response - Thank you for your positive feedback, Awa! We're glad to hear James provided amazing service and quickly diagnosed and fixed your AC issue.
Sears Home Services on June 02, 2025
Demetrious M
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on June 01, 2025