2100 Hamilton Place Blvd Reviews

Absolute waste of time, first they give us an 11-1 appointment window to look at our ac unit, tech didn't arrive until 3:30. Then the tech was there for a total of 15 minutes barely looked at the unit and then said it wasn't showing a diagnostic code and that he really couldn't do anything without that. Really.....so you don't know how to look over a unit, you need to hookup your tablet and have it tell you if something is wrong otherwise you can't figure it out? Not to mention it took them a week to even get out there to look at it, then the tech said if it messes up again just let it run and schedule us to come out again. Yea makes sense, if it's not blowing cold air just let it run for another week until yall make it out and I can waste more money on a service call fee for you to come out and do nothing again. Just a little update if you try to follow up with them after the fact. The number they give you to call to voice your concerns is not to any real people, all automated. So they literally could care less.

AI app for online schedule does not interpret repair need correctly. Wrong discipline sent for an electrical issue. However technician was very helpful to provide information to get the right support needed

Tch, nice guy, very poor tech. On the first day, he wasted 2 hours of his time because he did not know his ID number. Had to use my phone for support. On the second day, ordered the wrong part. I had to clean the error-ed part after cleaning and resetting the machine myself; the unit now works. No replacement needed.

PLEASE DO NOT USE SEARS! I called and said the latch on the dishwasher needed repairing so they set up a service visit. The tech came and played with the dishwasher for a few minutes and then stated you need a new latch. They wanted over $300 for the labor alone. At the end the total was mire than the cost of a new dishwasher. Save your money and go somewhere else for repairs.

Sears Home Services was going to come out and fix my refrigerator by being contacted with my home warranty - Choice Home Warranty. Sears called to let me know they were coming through an automative system. Two guys showed up anyways. I met them outside and told them that I had cancelled with the phone call and sorry you guys made the trip. They got in the van and left. ALL OF THIS IS ON MY VIDEO RING CAMERA! They reported to Choice Warranty that they checked my system and fuse box which is a lie. Because SEARS sent them that, CHOICE went ahead and sent the $100 to them. I have asked now everyday for over a week to refund. CHOICE says they can't cause it was sent to SEARS. SEARS is saying they did show up and work on my unit. They are a SCAM and liars. I have video cameras around my house to show 100% proof they never touched my unit or fuse box. SCAM and LIARS!

They will not perform the repairs they require you to prepay for, beware.

Go absolutely anywhere else for your appliance repair. they came onsite, purchased the part. and ignored calls for months. Ended up watching a youtube video anx fix it myself. This company is a scam

Worst experience I ever had to deal with. I have warranty for home appliances. After waiting for more than a month without Stove working, they got the incorrect Knob size. They don't provide any details on what is the next step. Had to wait for another month for the next parts.

This tech did not explain why or what was going on with my unit. He just mentioned something about he was turning it back over to home warranty. He did explain anything he did what I need to do. He just said they will contact you maybe today.. ???

Was told needed $850 so didn't get fixed then got the factory part online for $123