2100 Hamilton Place Blvd Reviews

Go absolutely anywhere else for your appliance repair. they came onsite, purchased the part. and ignored calls for months. Ended up watching a youtube video anx fix it myself. This company is a scam

Worst experience I ever had to deal with. I have warranty for home appliances. After waiting for more than a month without Stove working, they got the incorrect Knob size. They don't provide any details on what is the next step. Had to wait for another month for the next parts.

This tech did not explain why or what was going on with my unit. He just mentioned something about he was turning it back over to home warranty. He did explain anything he did what I need to do. He just said they will contact you maybe today.. ???

Was told needed $850 so didn't get fixed then got the factory part online for $123

Service tech did not disassemble anything to diagnose the dryer that runs but does not heat. Tech said he did not have the parts and would need to order. Quoted parts and labor are more expensive than a brand-new dryer. A quick YouTube video and 20 minutes to disassemble the dryer found that the heating element was the only part that was defective. $65 part ordered from the Internet.

Still isn’t finished with the unit. Said he’ll be here today anround 8-8:30 and my messages stopped delivering! Been waiting for 2-3 weeks for this to be fixed kept rescheduling. Oh and took our part and made our thermostat stop working where we don’t have air or heat with kids at home.

The first guy that came out was nice enough, but wouldn’t listen to me when I told him that I knew what the issue was. Instead, he just filled up our freon and said it was good to go. No big issue , but when a new tech came out the next week to find out the problem I told them was the actual problem, he refused to work on the unit because of its “location“. Ironically, they had just worked on it the week prior. They said they would send somebody else out and then we never heard back from them. They ended up canceling our service claim through our home warranty and now we’re starting from the beginning.

Very poor experience. First tech arrived and said all we needed was freon for our HVAC unit. That didn't fix it. A tech from another company came and found a leak. We went back to Sears and the next tech they sent out didn't want to get on our roof so he left and said someone else would come back later. No one ever did. Instead, they cancelled our ticket.

While they, (sears), did find the issue the service technician told me several times about the fee and nothing about future details or attempt to help me in any way. This was AFTER I was told and confirmed I could get an appointment 3 days earlier and no one showed or contacted us. Been OVER a week to hear that my only issue was gas shut off. No idea if I'll have to turn on a pilot light to restart heater.

$600! And my refrigerator still doesn’t work!! He came and replaced a fan and stayed maybe 15 minutes! REFRIGERATOR DOES NOT WORK after paying $600!!