2100 Hamilton Place Blvd Reviews

Still isn’t finished with the unit. Said he’ll be here today anround 8-8:30 and my messages stopped delivering! Been waiting for 2-3 weeks for this to be fixed kept rescheduling. Oh and took our part and made our thermostat stop working where we don’t have air or heat with kids at home.

The first guy that came out was nice enough, but wouldn’t listen to me when I told him that I knew what the issue was. Instead, he just filled up our freon and said it was good to go. No big issue , but when a new tech came out the next week to find out the problem I told them was the actual problem, he refused to work on the unit because of its “location“. Ironically, they had just worked on it the week prior. They said they would send somebody else out and then we never heard back from them. They ended up canceling our service claim through our home warranty and now we’re starting from the beginning.

Very poor experience. First tech arrived and said all we needed was freon for our HVAC unit. That didn't fix it. A tech from another company came and found a leak. We went back to Sears and the next tech they sent out didn't want to get on our roof so he left and said someone else would come back later. No one ever did. Instead, they cancelled our ticket.

While they, (sears), did find the issue the service technician told me several times about the fee and nothing about future details or attempt to help me in any way. This was AFTER I was told and confirmed I could get an appointment 3 days earlier and no one showed or contacted us. Been OVER a week to hear that my only issue was gas shut off. No idea if I'll have to turn on a pilot light to restart heater.

$600! And my refrigerator still doesn’t work!! He came and replaced a fan and stayed maybe 15 minutes! REFRIGERATOR DOES NOT WORK after paying $600!!

Terrible service, the issue was not resolved for my washer and I have called Sears customer service just to get zero help from an AI automated system with no option to talk to a customer service representative. This is mediocre customer service and repair service.

Extremely disappointed. This is the first time I have ever purchased a home warranty - Choice Home Warranty - and it will probably be the last. It took a week for the technician to arrive. That’s 1 week with no heat. The temperature is in the 30’s. He replaced a fuse. I asked him what caused to the fuse to blow, he said he didn’t know. 2 days later it stopped working again. I initially paid $500.00 for the warranty and $100 for this visit and I received nothing. Now, I need to wait another week for a technician to come back and they’re sending the same guy. I am a Realtor and we recommend Choice Home Warranty to our clients! I wanted to see what type of service you provide my clients and I am appalled. I can no longer recommend Choice Home Warranty and will make it known why.

No one showed up even though the “ track the technician“ said he had already come and gone.

Glenn was not the tech. First it was Bill for two days and James for the third day

It was the worst experience. It took 7 appointments, 3 were no shows after we took off work, 2 of them we received eta which were not even close to the time. Called and couldn’t talk to anyone. Terrible customer service