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  1. Home
  2. Locations
  3. South Dakota
  4. Sioux Falls
  5. Sears Appliance Repair
  6. 3400 Empire Mall
  7. Reviews

3400 Empire Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.9/5 (107 reviews)
Oven repair
June 03, 2025
Overall rating

Knowledgeable and efficient he was willing to work thru the issues with hospital wiring.

Nicholas B, Sioux Falls, SD

Excellent Service
May 20, 2025
Overall rating

Roger carefully diagnosed the dishwasher, finding a solenoid valve that was faulty. Had to order the part. After it arrived, roger returned to install it. Now the dishwasher is working perfectly.

Richard P, Sioux Falls, SD

Very nice and cleaned up afterward.
May 20, 2025
Overall rating

Drew was very nice, and communicated with me every step of the way. He was on time and completed the work quickly. He also cleaned a couple of the refrigerator shelves "since he had them pulled out anyways"!! I'd give him more than 5 stars if it was an option!

Ellison C, Garretson, SD

Efficient!
May 14, 2025
Overall rating

Drew had great customer service and got our fridge fixed for us efficiently! Would highly recommend! Thank you so much! :)

Jess W, Dell Rapids, SD

Dryer repair
May 13, 2025
Overall rating

Roger was friendly , allowed me to observe what he was doing! Answered all my questions! All in all the repair was top notch. Thank you Roger!

James V, Brandon, SD

Great service
May 12, 2025
Overall rating

Service was on time, Drew was friendly and explained the process thank you very much 😊

Deborah P, Sioux Falls, SD

Oven inspection,possible repair
May 07, 2025
Overall rating

Roger was here at the time he said he would be.A very polite gentleman.He told me what was wrong and offered me service plan etc but was not "pushy". I very much appreciated that.He offered service to other appliances while here but did not push.Roger can come to our home anytime!

Janet G, Ivanhoe, MN

Service on dishwasher
May 02, 2025
Overall rating

Neat and clean. Careful not to mar floors. Works diligently to complete repair

Melvin D, Sioux Falls, SD

Great
April 14, 2025
Overall rating

Roger was friendly and customer oriented. He worked hard to solve our problem but the leak just would not reappear just like Drew's first visit. Roger also agreed with Drew in that there is a risk of flooding if the leak should occur when we have a lengthy absence from our home. Therefore, they recommend replacement of the unit. You should take great pride in having Roger as an employee and part of your service department. Dan Assid

Daniel A, Sioux Falls, SD

Dryer repair
April 09, 2025
Overall rating

Roger was on time. Very friendly and knowledgeable! Thank you Roger!

Dawn S, Marshall, MN

Average Rating: 4.9/5 (107 reviews)

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