3400 Empire Mall Reviews

Read reviews from customers who used our services at 3400 Empire Mall


Total reviews

171


Average Rating

4.9/5

Thank you
May 22, 2026
Overall rating

Roger was great. So good with communicating the day of. And accommodating us as best he could.

Shannajames A,

Sioux Falls, SD
Awesome service
May 21, 2026
Overall rating

I would like to thank Roger and Drew for taking great care of us. Roger was the first tech here and had to order a part. That was defective and Drew came out, and put in that part. I have dealt with Drew over the years, and he is great, friendly, personable, and very easily, nicest tech I know. Thanks ever so much!

Cynthia L,

Sioux Falls, SD
stove repair
May 12, 2026
Overall rating

Very friendly and efficient at his work and diagnostic process

Larry C,

Sioux Falls, SD
Washing machine repair person.
April 20, 2026
Overall rating

Excellent people skills. Listened to us and went to work promptly. Showed us respect. Was honest in his assessment of the problem with the washer and his recommendation.

Dale S,

Arco, MN
Fridge/freezer
April 20, 2026
Overall rating

Drew did and excellent job. Thank you, Drew. Great technician.

David E,

Sioux Falls, SD
Great service experience!!
April 10, 2026
Overall rating

Had a problem with my dryer. Contacted Sears Home Services and Roger came out found the problem, replace the part causing the issue. Come to find out, I still had an issue and Roger again came out and replaced my Drum Wheel. I really appreciate the great service. Roger you are welcome to come fix all my appliances when they break down. Totally recommend them.

Dj F,

Harrisburg, SD
Washer repair
April 08, 2026
Overall rating

Dorian came twice to the house for this repair. Replacing the first part identified a second issue. A second part needed to be ordered but came in quickly. Another visit was scheduled to install the part and when it was done, we were back up and running. Thanks Dorian!

Glen E,

Sioux Falls, SD
Service
April 03, 2026
Overall rating

Drew is very knowledgeable and professional. Excellent work. Thank you!

Karenvig Z,

Sioux Falls, SD
Great Service!
April 01, 2026
Overall rating

He showed up in the time he quoted. Replaced the part and recalibrated the washer. Best part he left my laundry room as it was when he arrived, was mindful of the rug, left nothing laying around!

Lu H,

Sioux Falls, SD
Washer repair
March 31, 2026
Overall rating

Very nice to deal with did a great job had to stay late to finish

Jim S,

Valley Springs, SD