3400 Empire Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.9/5 (102 reviews)
Great service
May 12, 2025
Overall rating

Service was on time, Drew was friendly and explained the process thank you very much 😊

Deborah P, Sioux Falls, SD

Oven inspection,possible repair
May 07, 2025
Overall rating

Roger was here at the time he said he would be.A very polite gentleman.He told me what was wrong and offered me service plan etc but was not "pushy". I very much appreciated that.He offered service to other appliances while here but did not push.Roger can come to our home anytime!

Janet G, Ivanhoe, MN

Service on dishwasher
May 02, 2025
Overall rating

Neat and clean. Careful not to mar floors. Works diligently to complete repair

Melvin D, Sioux Falls, SD

Great
April 14, 2025
Overall rating

Roger was friendly and customer oriented. He worked hard to solve our problem but the leak just would not reappear just like Drew's first visit. Roger also agreed with Drew in that there is a risk of flooding if the leak should occur when we have a lengthy absence from our home. Therefore, they recommend replacement of the unit. You should take great pride in having Roger as an employee and part of your service department. Dan Assid

Daniel A, Sioux Falls, SD

Dryer repair
April 09, 2025
Overall rating

Roger was on time. Very friendly and knowledgeable! Thank you Roger!

Dawn S, Marshall, MN

Dryer
March 08, 2025
Overall rating

Excellent service, great scheduling, completrs job puts all things back.

Karen C, Verdi, MN

Fix of washing machine and maintenance on dryer
March 07, 2025
Overall rating

Great experience The technician did a fantastic job. Cleaned up after himself. Gave me some good tips on how to keep my equipment working well.

Steve R, Brandon, SD

Great service! Highly recommend
February 24, 2025
Overall rating

Great service, friendly and provided a lot of information for the questions we had. Highly recommend Sears Home Services for repairs! He is very knowledgeable

Christy G, SD

Appliance repair professional
February 18, 2025
Overall rating

Wealth of information . He was able to clean up several of my appliances.

Susan H, Sioux Falls, SD

Repaired Broiler on my range oven
February 17, 2025
Overall rating

Drew did a good job, courteous and professional. There were no problems or issues in the repair process

Michael N, Sioux Falls, SD

Average Rating: 4.9/5 (102 reviews)