3400 Empire Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Oven repair
Knowledgeable and efficient he was willing to work thru the issues with hospital wiring.
Nicholas B, Sioux Falls, SD
Excellent Service
Roger carefully diagnosed the dishwasher, finding a solenoid valve that was faulty. Had to order the part. After it arrived, roger returned to install it. Now the dishwasher is working perfectly.
Richard P, Sioux Falls, SD
Very nice and cleaned up afterward.
Drew was very nice, and communicated with me every step of the way. He was on time and completed the work quickly. He also cleaned a couple of the refrigerator shelves "since he had them pulled out anyways"!! I'd give him more than 5 stars if it was an option!
Ellison C, Garretson, SD
Efficient!
Drew had great customer service and got our fridge fixed for us efficiently! Would highly recommend! Thank you so much! :)
Jess W, Dell Rapids, SD
Dryer repair
Roger was friendly , allowed me to observe what he was doing! Answered all my questions! All in all the repair was top notch. Thank you Roger!
James V, Brandon, SD
Great service
Service was on time, Drew was friendly and explained the process thank you very much 😊
Deborah P, Sioux Falls, SD
Oven inspection,possible repair
Roger was here at the time he said he would be.A very polite gentleman.He told me what was wrong and offered me service plan etc but was not "pushy". I very much appreciated that.He offered service to other appliances while here but did not push.Roger can come to our home anytime!
Janet G, Ivanhoe, MN
Service on dishwasher
Neat and clean. Careful not to mar floors. Works diligently to complete repair
Melvin D, Sioux Falls, SD
Great
Roger was friendly and customer oriented. He worked hard to solve our problem but the leak just would not reappear just like Drew's first visit. Roger also agreed with Drew in that there is a risk of flooding if the leak should occur when we have a lengthy absence from our home. Therefore, they recommend replacement of the unit. You should take great pride in having Roger as an employee and part of your service department. Dan Assid
Daniel A, Sioux Falls, SD
Dryer repair
Roger was on time. Very friendly and knowledgeable! Thank you Roger!
Dawn S, Marshall, MN
