1500 Charleston Highway Reviews
Read reviews from customers who used our services at 1500 Charleston Highway
Total reviews
110
Average Rating
4.2/5
Casey quickly diagnosed the issue with our Kenmore washer. He wasn’t in a service truck & therefore had no parts with him. He Had to order the part & returned 4 day later to install the part which took less than 30 minutes. I feel the labor charge was a too high.
Neil P,
Customer service response - Thank you for your review, Neil! We're glad to hear Casey quickly diagnosed and resolved the issue, though we appreciate your feedback on the labor charge.
Sears Home Services on 1773622976015
Eric, Sears Appliance Technician was awesome. Both visits, he diagnosed the problem on first visit and installed part on today visit. I was very impressed with the speed at which he provided solutions. Very smart and professional. I recommend him highly. First American Home Warranty referred Sears/Eric. We are extremely satisfied.
Katie L,
Customer service response - Thank you for your review, Katie! We're glad to hear that Eric provided quick and professional service, and that you're extremely satisfied with the experience.
Sears Home Services on 1773015622811
David was kind, professional and knowledgeable.
max B,
Customer service response - Thank you for your review, Max! We're glad to hear that David was kind, professional, and knowledgeable.
Sears Home Services on 1768880804254
Tikie B,
Customer service response - Thank you so much for the 5-star rating ! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1767588592996
very friendly and performed their diagnostic on washer and let me know the results
P W,
Customer service response - Thank you for your review, P Waters! We're glad to hear our technician was friendly and informative with the diagnostic results.
Sears Home Services on 1767059139583
Veronica F,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1766716299460
Patricia L,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1766716299476
Great service. Mr. Q very knowlegeable and courteous. He fixed the problem! Recommended!
Ana H,
Customer service response - Thank you for your review, Ana! We're glad to hear that Mr. Q was knowledgeable, courteous, and able to fix the problem.
Sears Home Services on 1766450307158
Joshua S,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1766107315964
Faith,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1766025462431