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1500 Charleston Highway Reviews
Read reviews from customers who used our services at 1500 Charleston Highway
Total reviews
112
Average Rating
4.2/5
Purnell was prompt, very nice and extremely knowledgeable about my HVAC unit and the issue that I was having.
Laquisha J,
Customer service response - Thank you for your feedback, Laquisha! We're glad to hear Purnell was prompt, nice, and knowledgeable about your HVAC unit issue.
Sears Home Services on 1784746781924
Pernell was fabulous! I received service via my home warranty. Thankfully, there was nothing wrong with the system- simply a glitch caused by a power outage. The information provided was helpful in educating me on why it happened.
Renee J,
Customer service response - Thank you for your feedback, Renee! We're glad to hear Pernell was fabulous and that the information provided was helpful in understanding the system glitch.
Sears Home Services on 1783629127936
I live with my elderly mother, and our technician was very polite, respectful and patient with the situation. Would absolutely recommend using Sears.
Marie M,
Customer service response - Thank you for your feedback, Marie! We're glad to hear the technician was polite, respectful, and patient, and that you would recommend our service.
Sears Home Services on 1782158020339
Jan S,
Customer service response - Thank you for the amazing 5-star review, Jan! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778690138025
Robert was prompt and knowledgeable. I will recommend him to others.
Jan N,
Customer service response - Thank you for your feedback, Jan! We're glad to hear Robert was prompt and knowledgeable, and we appreciate your recommendation.
Sears Home Services on 1777633800114
Casey was professional and engaging. Explained the problem, the repair, and general care of our appliance. A true professional.
Kendall A,
Customer service response - Thank you for your feedback, Kendall! We're glad to hear Casey was professional, engaging, and provided clear explanations about your appliance.
Sears Home Services on 1776726031629
Technician was very knowledgeable and efficient.
Madlyn S,
Customer service response - Thank you for your feedback, Madlyn! We're glad to hear the technician was knowledgeable and efficient.
Sears Home Services on 1776482750570
Paula D,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1774831850471
The,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1774313388940
Robert O,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1774313388935
Casey was AWESOME, he was timely, honest, and knowledgeable, and we appreciate him coming!!
Lora B,
Customer service response - Thank you for your review, Lora! We're glad to hear that Casey was timely, honest, and knowledgeable during your service.
Sears Home Services on 1774227247200
Casey quickly diagnosed the issue with our Kenmore washer. He wasn’t in a service truck & therefore had no parts with him. He Had to order the part & returned 4 day later to install the part which took less than 30 minutes. I feel the labor charge was a too high.
Neil P,
Customer service response - Thank you for your review, Neil! We're glad to hear Casey quickly diagnosed and resolved the issue, though we appreciate your feedback on the labor charge.
Sears Home Services on 1773622976015
Eric, Sears Appliance Technician was awesome. Both visits, he diagnosed the problem on first visit and installed part on today visit. I was very impressed with the speed at which he provided solutions. Very smart and professional. I recommend him highly. First American Home Warranty referred Sears/Eric. We are extremely satisfied.
Katie L,
Customer service response - Thank you for your review, Katie! We're glad to hear that Eric provided quick and professional service, and that you're extremely satisfied with the experience.
Sears Home Services on 1773015622811
David was kind, professional and knowledgeable.
max B,
Customer service response - Thank you for your review, Max! We're glad to hear that David was kind, professional, and knowledgeable.
Sears Home Services on 1768880804254
Tikie B,
Customer service response - Thank you so much for the 5-star rating ! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1767588592996
very friendly and performed their diagnostic on washer and let me know the results
P W,
Customer service response - Thank you for your review, P Waters! We're glad to hear our technician was friendly and informative with the diagnostic results.
Sears Home Services on 1767059139583
Veronica F,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1766716299460
Patricia L,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1766716299476
Great service. Mr. Q very knowlegeable and courteous. He fixed the problem! Recommended!
Ana H,
Customer service response - Thank you for your review, Ana! We're glad to hear that Mr. Q was knowledgeable, courteous, and able to fix the problem.
Sears Home Services on 1766450307158
Joshua S,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1766107315964
Faith,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1766025462431
Joey M,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1762738967882
Douglas M,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1762738967888
Kathy M,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1759887876640
Excellent service
Scott C,
Customer service response - Thank you for your review, Scott! We're glad to hear you received excellent service.
Sears Home Services on 1758762003786
