1500 Charleston Highway Reviews

Read reviews from customers who used our services at 1500 Charleston Highway


Total reviews

110


Average Rating

4.2/5

March 15, 2026
Overall rating

Casey quickly diagnosed the issue with our Kenmore washer. He wasn’t in a service truck & therefore had no parts with him. He Had to order the part & returned 4 day later to install the part which took less than 30 minutes. I feel the labor charge was a too high.

Neil P,

Customer service response - Thank you for your review, Neil! We're glad to hear Casey quickly diagnosed and resolved the issue, though we appreciate your feedback on the labor charge.

Sears Home Services on 1773622976015

March 09, 2026
Overall rating

Eric, Sears Appliance Technician was awesome. Both visits, he diagnosed the problem on first visit and installed part on today visit. I was very impressed with the speed at which he provided solutions. Very smart and professional. I recommend him highly. First American Home Warranty referred Sears/Eric. We are extremely satisfied.

Katie L,

Customer service response - Thank you for your review, Katie! We're glad to hear that Eric provided quick and professional service, and that you're extremely satisfied with the experience.

Sears Home Services on 1773015622811

January 19, 2026
Overall rating

David was kind, professional and knowledgeable.

max B,

Customer service response - Thank you for your review, Max! We're glad to hear that David was kind, professional, and knowledgeable.

Sears Home Services on 1768880804254

January 04, 2026
Overall rating

Tikie B,

Customer service response - Thank you so much for the 5-star rating ! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1767588592996

December 29, 2025
Overall rating

very friendly and performed their diagnostic on washer and let me know the results

P W,

Customer service response - Thank you for your review, P Waters! We're glad to hear our technician was friendly and informative with the diagnostic results.

Sears Home Services on 1767059139583

December 25, 2025
Overall rating

Veronica F,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1766716299460

December 25, 2025
Overall rating

Patricia L,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1766716299476

December 23, 2025
Overall rating

Great service. Mr. Q very knowlegeable and courteous. He fixed the problem! Recommended!

Ana H,

Customer service response - Thank you for your review, Ana! We're glad to hear that Mr. Q was knowledgeable, courteous, and able to fix the problem.

Sears Home Services on 1766450307158

December 18, 2025
Overall rating

Joshua S,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1766107315964

December 17, 2025
Overall rating

Faith,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1766025462431

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