1143 Broad St Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (61 reviews)

rohnell S

June 13, 2025

The technician was very good, very professional and very knowledgeable at his trade and very respectful

Source: Google

Customer service response - Thank you for your review, Rohnell! We're happy to hear our technician was professional, knowledgeable, and respectful.

Sears Home Services on June 15, 2025

Diane

June 03, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on June 03, 2025

cindy M

June 02, 2025

The work was finally completed today on my washer, for that I am grateful! My washer has been out since later April. 3 appointments have been made, they only come to Kingstree every 2 weeks! I will never purchase another appliance from Lowe’s! Not only has it been over a month, the invoice cost was $ 840. Just insane, but again I am grateful for the wonderful service today!!

Source: Google

Customer service response - Thank you for your review, Cindy! We're happy to hear the work on your washer was completed and that you received wonderful service today.

Sears Home Services on June 01, 2025

Laurie S

May 29, 2025

Mr. Cliff was our repairman for our GE refrigerator. He professionally checked for possible causes of the problem, explaining what he was finding. He fixed the problem in a timely fashion. He was friendly and courteous. Thank you Sears and Mr. Cliff!

Source: Google

Customer service response - Thank you for your review, Laurie! We're happy to hear Mr. Cliff was professional, friendly, and resolved the issue with your GE refrigerator efficiently.

Sears Home Services on May 29, 2025

Ashley B

May 08, 2025

Mr. Ben was very helpful and effective for his time. I appreciate him asking me questions about my washer. Very great technician and would highly recommend.

Source: Google

Customer service response - Thank you for your review, Ashley! We're happy to hear Mr. Ben was helpful and effective, and we appreciate your recommendation.

Sears Home Services on May 08, 2025

Rogers R

May 02, 2025

Getting service was a headache. Dealing with AI. When the service man came, he did a great job. He knew what was the problem, fixed it, and was on his way. Lee had been to my house before.

Source: Google

Customer service response - Thank you for your review, Rogers! We're glad to hear Lee provided excellent service and resolved the issue efficiently.

Sears Home Services on May 01, 2025

Judy C

April 30, 2025

Very professional,polite and friendly

Source: Google

Customer service response - Thank you for your review, Judy! We're happy to hear you found our service professional, polite, and friendly.

Sears Home Services on April 30, 2025

Cayley C

April 21, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on April 20, 2025

Surtrina D

March 23, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on March 23, 2025

Linda G

March 13, 2025

The technician, Kim, arrived on time and he was friendly and professional! He repaired the dryer in a timely manner and offered suggestions for safety and good maintenance!

Source: Google

Customer service response - Thank you for your review, Linda! We're happy to hear Kim was friendly, professional, and provided helpful maintenance tips.

Sears Home Services on March 13, 2025

Average Rating: 4.3/5 (61 reviews)

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