1143 Broad St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ann H
He did and a good job. He explained some thing to me just too bad couldn’t fix it because on no parts available
Customer service response - Thank you for your review, Ann! We're glad he did a good job and explained everything, even though the parts were unavailable.
Sears Home Services on December 08, 2024
Shelia B
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 03, 2024
Gina M
The repair man came this morning around nine and he diagnosed a problem and he went to Somerville to get the part and came back by and completed the job. He said he was gonna make sure we had heat for tonight and he did. He is a wonderful repair man if I ever have anything go wrong again I sure do wish he would be able to come back, it has been a pleasure work with First American Home Warranty and I appreciate y’all’s help
Customer service response - We apologize for the trouble you've faced, Gina. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on October 13, 2024
Mike B
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on October 08, 2024
Kaye C
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 19, 2024
Terry C
Very knowledgeable. i am still waiting on lowes protect for a refrigerator....they are still waiting on you to send them the service call info......so i guess we are both waiting on you guys....
Customer service response - Thank you for your feedback. We're glad to hear our technician was knowledgeable, and we appreciate your understanding regarding the R600 refrigerator.
Sears Home Services on September 18, 2024
Brenda G
Anthony came out to repair my air condition unit. He is so knowledgeable as he was able to explain what had gone wrong and made the necessary repairs. X He even have tips to prolong the life of your unit. He is very funny and took the edge off my anxiety regarding the unit. Thank you Anthony for your service and being so kind and caring. Be bless.
Customer service response - Thank you for sharing your positive experience with Anthony! We're delighted to hear he was able to ease your concerns and provide excellent service.
Sears Home Services on September 16, 2024
Danny C
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 05, 2024
Margratta S
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 11, 2024
Eva B
Very good personality as well as a people person. Good job.
Customer service response - Thank you for recognizing our team's personality and work. We're glad you had a positive experience!
Sears Home Services on July 28, 2024
