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201 Applewood Center Place Reviews
Read reviews from customers who used our services at 201 Applewood Center Place
Total reviews
43
Average Rating
4.5/5
Was responsive and respectful of my property.
susan L,
Customer service response - Thank you for your kind words about our responsiveness and respect for your property. We're glad to have met your expectations!
Sears Home Services on 1717135484259
prompt service, repair was completed as promised.
Brad B,
Customer service response - Thank you for your positive feedback! We're thrilled to hear our service met your expectations.
Sears Home Services on 1716343985750
Great
durell Q,
Customer service response - Thank you for your positive review, we greatly appreciate it. We're thrilled that you had a great experience with us.
Sears Home Services on 1710389909835
Kal T,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1707175240064
I am giving you a 5 because there is no 10 , you earned 10
William W,
Our tech today did a great job. I’m sorry his name escapes me but he was very prompt & courteous
Kolleen C,
pleasant, knowledgeable, our interests ocer profit!
Leslie K,
Candace A,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1735176562703
He was punctual. However, he did not do a general check to the unit. He just used his app to diagnose. He said fan was bad replaced but did not very that that the rest was in good condition. Freezer still is not freezing and not making ice
Carol D,
Customer service response - We apologize for the trouble you've faced, Carol. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1725498849254
If I could give minus stars I would. I have a home warranty so when my warranty company scheduled Sears to come out and fix my range top, I was pretty happy its Sears after all. I was contacted immediately by someone to get the part ordered which arrived on my door step two days later. I had scheduled the repair for two weeks out (earliest they could schedule) The week and weekend before my appointment I was notified via text to confirm the appointment several times. I took the day of the appt off since the repair window was between 8am-5pm. Thus started the month long saga. The day of the appt around 3pm I was sent a text that said basically I needed to reschedule. When I tried to get ahold of an actual person, it took me 3 numbers and about 45 min. To which I was told that they had no techs to come out. This happend 3 times over the course of a month. I called my warranty people who immediately scheduled it with another company who came out and fixed the issue in 10 min. using the parts which were already here. I literally just got an email from Sears telling me to send the parts back or we will be charged! My home warranty people are on it but beware! These people are not good and its terrible they carry the Sears name. I remember when Sears was amazing! Not so anymore
Tiffiny S,
Customer service response - We apologize for the trouble you've faced, Tiffiny. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1744155195605
