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1200 Coastal Grand Circle Reviews
Read reviews from customers who used our services at 1200 Coastal Grand Circle
Total reviews
765
Average Rating
4.4/5
We made over a half dozen calls to several different numbers to try and talk to a rep. Every number for A&E leads to a computer generated voice. No way to get to a human!!!! Our parts were suppose to be within 4 days. It took 3 weeks!!! We will never call A&E again! However the techs that came to our house were knowledgeable and friendly.
Roberta S,
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1692014400000
Absolutely WORST SERVICE EVER !!! I was promised 3 days and took 3 weeks and could NEVER SPEAK to anyone !! Always got directed to an automate system . I'll NEVER use them again !!!
Bob S,
Customer service response - Bob Schlicht, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on 1694692800000
Cut vacation short for a Confirmed scheduled appointment only for the technician to be a NO CALL NO SHOW. All! Customer service numbers are automated with no live agent option. Unacceptable for a paid service
Regina,
Customer service response - Thank you for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with us. If you would please message us with the name, address, and phone number that is associated with this issue please email us at [email protected] and we will be able to see how we can help out. Please reference this review in your message, thank you.
Sears Home Services on 1697284800000
Tech ordered wrong part.Took 10days for next tech to show up . I asked if it would take another 10 days to get the correct part(circuit board). He said "what do you want me to do about it?"
peter W,
