1200 Coastal Grand Circle Reviews
Showing most recent reviews from verified customers of Sears Home Services
Mack D
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 21, 2024
Cathy S
Thomas was professional, fast and efficient. I give 5 thumbs up.
Customer service response - Thank you for your enthusiastic review! We're delighted to hear that Thomas provided professional and efficient service.
Sears Home Services on September 19, 2024
Susan B
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 15, 2024
Loretta T
The technician, Ben, was excellent. Very courteous, friendly and knowledgeable. Would definitely be happy if he were to service our washer again if the need arises.
Customer service response - Thank you for your wonderful feedback, Loretta! We're delighted to hear that Ben provided excellent service, and we look forward to assisting you again in the future.
Sears Home Services on September 12, 2024
Kris R
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 10, 2024
J K
Great Service!
Customer service response - Thank you for your 5-star review! We're thrilled to hear you had a great service experience.
Sears Home Services on September 07, 2024
Alane
Very professional
Customer service response - Thank you for your 5-star review, Alane! We're glad to hear you found our service professional.
Sears Home Services on September 07, 2024
Robert M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 07, 2024
Veda H
Our tech came when he told us he would. He was well-mannered, efficient and informative.
Customer service response - Thank you for your 5-star review, Veda! We're pleased to hear that our technician was punctual, well-mannered, and informative during your service.
Sears Home Services on September 05, 2024
Mike B
I cannot believe it took 5 repairmen to fix my refrigerator. It seems as though they were more concerned about the number of completions per day as opposed to completing a job in its entirety. Is this what the CEO is advocating, if so then this review is valid in every respect. From July 4, 2024 until August 31st I did not have the use of my refrigerator. Unacceptable and poor leadership. I would like to have spoken with the supervisor assigning these men. Not being able to spend the time to make a complete repair falls on the supervisor of these men. He or she should be fired. This is certainly no way run a company. In closing I will never use Sears Appliance again.
Customer service response - We're truly sorry for the inconvenience you experienced, Mike. Thank you for sharing your feedback, and we will address these concerns to improve our service.
Sears Home Services on September 04, 2024
