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1200 Coastal Grand Circle Reviews
Read reviews from customers who used our services at 1200 Coastal Grand Circle
Total reviews
765
Average Rating
4.4/5
Robert M,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1725764940976
Our tech came when he told us he would. He was well-mannered, efficient and informative.
Veda H,
Customer service response - Thank you for your 5-star review, Veda! We're pleased to hear that our technician was punctual, well-mannered, and informative during your service.
Sears Home Services on 1725586965115
I cannot believe it took 5 repairmen to fix my refrigerator. It seems as though they were more concerned about the number of completions per day as opposed to completing a job in its entirety. Is this what the CEO is advocating, if so then this review is valid in every respect. From July 4, 2024 until August 31st I did not have the use of my refrigerator. Unacceptable and poor leadership. I would like to have spoken with the supervisor assigning these men. Not being able to spend the time to make a complete repair falls on the supervisor of these men. He or she should be fired. This is certainly no way run a company. In closing I will never use Sears Appliance again.
Mike B,
Customer service response - We're truly sorry for the inconvenience you experienced, Mike. Thank you for sharing your feedback, and we will address these concerns to improve our service.
Sears Home Services on 1725499646280
Great problem solving Critical thinking skills ! Adam was able to solve the problem with out stove!!
Roanna S,
Customer service response - Thank you for your 5-star review, Roanna! We're thrilled to hear that Adam's problem-solving and critical thinking skills made a positive impact on your stove repair.
Sears Home Services on 1725420017400
Joseph S,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1725276757584
Adam was professional and diligent. He confirmed the issue with the refrigerator and promptly completed the repairs.
Chris L,
Customer service response - Thank you for your 5-star review, Chris! We're delighted to hear that Adam provided professional and diligent service in repairing your refrigerator.
Sears Home Services on 1724208956947
Thomas, the Tech, was wonderful, efficient and compassionate. He kept me appraised regarding time of arrival, and respected the fact that I needed to leave the house by 5:15. I have nothing but negative words to use as far as the schedulers, dispatchers and IVR system.
Maryann C,
Customer service response - Thank you for your kind words about Thomas's service, Maryann. We appreciate your feedback regarding the scheduling and dispatch process and will work on improving it.
Sears Home Services on 1724033547486
Very professional. Found problem fixed it fast.
charles P,
Customer service response - Thank you for your 5-star review, Charles! We're delighted to hear that our technician provided professional and efficient service.
Sears Home Services on 1724033713622
Great service explained the issue and actually showed me the problem
Gary P,
Customer service response - Thank you for your 5-star review, Gary! We're delighted to hear that you appreciated the thorough explanation and service.
Sears Home Services on 1723771894906
wes A,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1723083777919
