1200 Coastal Grand Circle Reviews
Showing most recent reviews from verified customers of Sears Home Services
Deiren M
Technicians analyzed the problem and methodically worked through it. There were several possible causes for my oven's symptoms. The technicians kept at it, systematically and logically replaced parts till the oven was working properly. Appreciated their diligence. Glad I called Sears 4 My Home.
Customer service response - Hi there Deiren! We are so happy to hear that the technicians were able to work through the problem with your oven. We appreciate you sharing you story with us. Thank you for choosing Sears!
Sears Home Services on December 14, 2017
Deborah G
Customer service response - Hi there Deborah! We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on December 14, 2017
Robert G
Customer service response - Hi there Robert! We are so happy to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate all feedback. Thank you for choosing Sears!
Sears Home Services on December 14, 2017
beth D
John was polite, professional, and speedy. He explained everything to me before he did it . very pleasant visit
Angela A
Customer service response - Hi there Angela! We are so happy to hear that you had such a great experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears! ^ AB
Sears Home Services on December 14, 2017
Pam R
Service technician was very polite and friendly and gave my washer and refrigerator a thorough check.
Customer service response - Hi there Pam! We are so happy to hear that you found your technician to be polite and friendly while they were able to check out your refrigerator. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears! ^ AB
Sears Home Services on December 14, 2017
Pamela B
Serviceman arrived promptly and was very nice. He found the problem with the washer and took care of it.
Customer service response - Hi there Pamela! We are so happy to hear that your technician was timely and courteous as he repaired your washer. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears! ^ AB
Sears Home Services on December 14, 2017
Jack E
After months of repairman visits, plus assistance from the Sears Social media contact, our problem was solved! The bad news is that refrigerator repairs are complicated and often not solved in one visit. the good news is that if you have an extended warranty, as we do, Sears will persist until it gets fixed. We buy as many of our appliances through Sears as we can and take warranties because THEY STAND BEHIND THEIR PRODUCTS.
Customer service response - Hi there Jack. I would like to help you get a sooner service appointment. Please email me at SHSSocialCare830@searshc.com with your name, address, and phone number associated to your account and I can see if there's any way we can help you out.
Sears Home Services on December 14, 2017
Shirley D
The repair technician was wonderful. What a positive attitude he had. Just lifted my spirits.
Customer service response - Hi there Shirley! We are so pleased to hear that you had such a positive experience with your technician. Thank you for taking the time to let us know how we did. It is always nice to hear that our technician's were able to benefit our customers in that way. Thank you for choosing Sears!
Sears Home Services on December 14, 2017
Trish C
Customer service response - Hi there Trish! We are happy to hear that you had such a wonderful service experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears! ^ AB
Sears Home Services on December 14, 2017
