1200 Coastal Grand Circle Reviews

This was the first time in five years that the technician was here on time. In the past years, I have waited several hours past the scheduled time for the technician to show up. So, for the first time in five years, I was happy with the service.

It was conducted in a professional manner. Parts ordered and installed within 14 days. It was done and I was a Happy person. Thank you.

Chuck was our technician did a good job repairing my refrig

Our Kitchenaid range with steam quit working after it displayed a "BLOWER LOW SPEED TOO LOW" message. We probably would have replaced the range except for the extended warranty. I called Sears and scheduled an appointment for about a week later. Since the first visit was a diagnostic visit, a second visit to actually repair the range was scheduled for two weeks later. The repairmen have been competent and polite. The range was fixed after a blower and a circuit board were replace. After two weeks, fan in the stove began to make a racket. The vibration went away, but does not leave us with a good feeling about this appliance.

It just seemed expensive. Almost could have bought a whole new appliance

Very professional & on time

The actual repairs went off great. But it took three phone calls and a call back just for your associates to realize that the system was down and showing no available dates or times. The second associate I dealt with was just plain rude. I finally had to hang up on him and call back to speak with a third associate. We can do better than that I am sure.