1200 Coastal Grand Circle Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (601 reviews)

Craig D

August 18, 2016

Chuck was our technician did a good job repairing my refrig

Source: Google

Karl T

November 28, 2016

Our Kitchenaid range with steam quit working after it displayed a "BLOWER LOW SPEED TOO LOW" message. We probably would have replaced the range except for the extended warranty. I called Sears and scheduled an appointment for about a week later. Since the first visit was a diagnostic visit, a second visit to actually repair the range was scheduled for two weeks later. The repairmen have been competent and polite. The range was fixed after a blower and a circuit board were replace. After two weeks, fan in the stove began to make a racket. The vibration went away, but does not leave us with a good feeling about this appliance.

Source: Google

Dennis P

December 12, 2016

It just seemed expensive. Almost could have bought a whole new appliance

Source: Google

Jeannie M

January 26, 2017
Source: Google

Charles H

April 24, 2017
Source: Google

Jo H

May 01, 2017

Very professional & on time

Source: Google

Daniel W

May 24, 2017

The actual repairs went off great. But it took three phone calls and a call back just for your associates to realize that the system was down and showing no available dates or times. The second associate I dealt with was just plain rude. I finally had to hang up on him and call back to speak with a third associate. We can do better than that I am sure.

Source: Google

Customer service response - Hi there Daniel! We are glad to hear that your repair service was a great experience for you. We do apologize for any technical issues you had and any unpleasant interactions you faced. That isn't our standard, and we will use your feedback to improve our service. Thank you for taking the time to let us know, and thank you for choosing Sears.

Sears Home Services on December 14, 2017

Vestine B

June 04, 2017
Source: Google

Customer service response - Hi there Vestine! We are glad to hear that you had a positive experience. Thank you taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!

Sears Home Services on December 14, 2017

Patsy D

June 26, 2017
Source: Google

Customer service response - Hi there Patsy! We are glad to hear that you had a positive service experience. Thank you for taking the time to let us know how we did. We appreciate your feedback. Thank you for choosing Sears!

Sears Home Services on December 14, 2017

Mada G

July 17, 2017
Source: Google

Customer service response - Hi there Tanya! We are so happy to hear that you had a great experience. Thank you for your review. We appreciate your feedback. Thank you for choosing Sears!

Sears Home Services on December 14, 2017

Average Rating: 4.4/5 (601 reviews)