1200 Coastal Grand Circle Reviews
Showing most recent reviews from verified customers of Sears Home Services
Craig D
Chuck was our technician did a good job repairing my refrig
Karl T
Our Kitchenaid range with steam quit working after it displayed a "BLOWER LOW SPEED TOO LOW" message. We probably would have replaced the range except for the extended warranty. I called Sears and scheduled an appointment for about a week later. Since the first visit was a diagnostic visit, a second visit to actually repair the range was scheduled for two weeks later. The repairmen have been competent and polite. The range was fixed after a blower and a circuit board were replace. After two weeks, fan in the stove began to make a racket. The vibration went away, but does not leave us with a good feeling about this appliance.
Dennis P
It just seemed expensive. Almost could have bought a whole new appliance
Jeannie M
Charles H
Jo H
Very professional & on time
Daniel W
The actual repairs went off great. But it took three phone calls and a call back just for your associates to realize that the system was down and showing no available dates or times. The second associate I dealt with was just plain rude. I finally had to hang up on him and call back to speak with a third associate. We can do better than that I am sure.
Customer service response - Hi there Daniel! We are glad to hear that your repair service was a great experience for you. We do apologize for any technical issues you had and any unpleasant interactions you faced. That isn't our standard, and we will use your feedback to improve our service. Thank you for taking the time to let us know, and thank you for choosing Sears.
Sears Home Services on December 14, 2017
Vestine B
Customer service response - Hi there Vestine! We are glad to hear that you had a positive experience. Thank you taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on December 14, 2017
Patsy D
Customer service response - Hi there Patsy! We are glad to hear that you had a positive service experience. Thank you for taking the time to let us know how we did. We appreciate your feedback. Thank you for choosing Sears!
Sears Home Services on December 14, 2017
Mada G
Customer service response - Hi there Tanya! We are so happy to hear that you had a great experience. Thank you for your review. We appreciate your feedback. Thank you for choosing Sears!
Sears Home Services on December 14, 2017