Appointment Lookup
802-552-4364
1200 Coastal Grand Circle Reviews
Read reviews from customers who used our services at 1200 Coastal Grand Circle
Total reviews
767
Average Rating
4.4/5
Absolutely horrible. I see why Sears went under now..... didnt fix anything
Jeff L,
Customer service response - Thank you for your 5-star review, Jeffrey! We're happy to hear that our team provided great communication and prompt, effective service.
Sears Home Services on 1753925062363
I was home in the shower when the technician arrived. He rang the doorbell twice and waited less than 5 minutes before he put a business card in the door and left before I could answer. He also had my contact info and never tried calling me while outside. Now have to wait a week for another appointment. Very displeased.
John G,
Customer service response - We apologize for the trouble you've faced, John. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1753747417459
I did not see Stephen , he wasn’t in my place and don’t do any job . I had to schedule other appointment . Hope on August 5th tecnician will appear to the appointment .
Rita D,
Customer service response - We apologize for the trouble you've faced, Rita. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1753406230071
Appt set up by AHS through Sears - no one showed up, Sears now works through AI , Blocking any contact with customers. No return calls, no explanation. Never, never use this company- totally undependable
Ted K,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1752808505354
4th time we’ve had issues with our GE refrigerator. Technician visited but has given no communication about what was found or done
Kathryn G,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1752456332591
Have a broken dishwasher, won’t work, just an error code. Called sears home services and had someone come out. Told us on the phone to unplug it and the plug it in, also to cut power to it and turn it back on. We had already done that, but repeated it. When service man got there, he did the same exact thing, didn’t take anything apart or try different computer codes. Said he didn’t know what was wrong with the dishwasher and wouldn’t know how much it would be to fix!!! We paid $129. For this!!! Now we will have to call another repair service and pay again. What a scam, total ripoff. I highly don’t recommend sears home services.
Randi R,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1750044880721
Horrible service. Didn't even come and charged electrlux 160.00 Terrible attitude. Name is Ben
Patricia M,
Customer service response - We're really sorry to hear about your experience, Patricia. This isn’t the service we aim to provide. Please send us an email at [email protected] with your information so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1749917782727
Absolutely ridiculous. you closed my ticket and never visited my location after reschduling 4 times. You guys freaking suck and I will never use your service again. TERRIBLE
Mark S,
Customer service response - Thank you for your 5-star review, Mark! We're happy to hear that our tech was detailed and provided great customer service.
Sears Home Services on 1747613586656
Technician was fine, respectful. But the amount charged for this repair was absolutely ridiculous. To replace a roller in the amount of $388 should be considered highway robbery. You should be ashamed of yourself, and I wish never use your service again. And don't worry, I made my feelings quite clear on Yelp.
Frank B,
Customer service response - We apologize for the trouble you've faced, Frank. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1730041003130
Scheduled a tech from 7AM-11AM today. Kept receiving updates from 8AM on that tech would arrive in 20 minutes, or would contact me when on the way etc etc etc. Called to find out what happened after hours and was old the tech "went to the wrong house and was denied access" even though Sears had my contact info (mobile number), address and email. I WOULD NOT recommend using this company. Lying to the customer for whatever reason is not the way to do business.
MSC,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1728801771120
