1200 Coastal Grand Circle Reviews

Tec was very nice. Advised warranty was void and on my 5 yr old refrigerator and they wouldn’t cover repair without receipt. Still charged me $127.00 to do nothing. Beware before you call for repair. You’ve been warned.

Repairman replaced compressor, dryer, and something else. The repair failed and now I have to wait another week and a half for a second repair date. REALY POOR service.

I had to use then in 2021 as part of my AMAZING home warranty that "came with" the house I bought >.< The garage door worked before I bought the house. Just like the A/C that the realtor conveniently had her buddy configure the night before the inspection. Anyway, the garage door hasn't worked, and many qualified people looked at it. Well, I decided to use the amazing home warranty service which sent me to the Sears folks. And, they sent someone out. And he decided he could not fix it and that it needed replacing. And, I paid my deductible to him. And GUESS WHAT. THEY NEVER CAME BACK. Waste of money, garage still broken. If you try to call you just get lost in a menu system. Way to steal a poor lady's hard earned money.

Stay away!!! Waste of time and money! They over charge for products and fixing items. First we waited about 3 days for an appointment. Then when he got here he told us we would have to pay $500 to fix our washer or we could replace our washer and dryer, we found out it was only $25 dollars for the door latch on Amazo. and a 10 minute youtube video lesson. It tooks us 5 minutes to replace the latch ourselves. Oh and we paid a $100 for a Sear technicianto come out lean on our washer, text on his phone and say oh yes maam you are right its the latch. Go somewhere else! Don't use Sears services. I'd give 0 stars if it would let me.

Not good. I was shocked to see tech put one leg in washer and use a mallet/hammer to release a part. I am not being funny , this actually happened. I thought something was stuck in motor because of sound, though still able to use machine. After service, it was inoperable. I had to purchased another washer.

We made over a half dozen calls to several different numbers to try and talk to a rep. Every number for A&E leads to a computer generated voice. No way to get to a human!!!! Our parts were suppose to be within 4 days. It took 3 weeks!!! We will never call A&E again! However the techs that came to our house were knowledgeable and friendly.

Absolutely WORST SERVICE EVER !!! I was promised 3 days and took 3 weeks and could NEVER SPEAK to anyone !! Always got directed to an automate system . I'll NEVER use them again !!!

Cut vacation short for a Confirmed scheduled appointment only for the technician to be a NO CALL NO SHOW. All! Customer service numbers are automated with no live agent option. Unacceptable for a paid service

Tech ordered wrong part.Took 10days for next tech to show up . I asked if it would take another 10 days to get the correct part(circuit board). He said "what do you want me to do about it?"