748 W Main St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ashlee G
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 26, 2025
Thomas S
Eric did an excellent job! He was polite and went right to work. Because we were told not to shut the frig off, he had to use a steamer to melt the ice in order to remove bad parts. This took more than an hour. After he had installed the new parts he told us to allow the frig 24 hours to cool down before loading any food. We did as directed, but after only 48 hours of running ice began to show. In about 24 hours the temperature in the refrigerator was 60 plus degrees. Something is not right!
Customer service response - Thank you for the 5-star review, Thomas! We're glad to hear Eric provided excellent service, but we're sorry to hear about the ongoing issue. Please contact us directly so we can assist you further.
Sears Home Services on May 19, 2025
Duncan M
The teck was fine .he was on time and very helpful. He took a picture of the scratch he put on the floor and was very knowledgeable. He found my problem but. I didn't want to spend over $700.00 to get it fixed ... D
Customer service response - Thank you for the 5-star review, Duncan! We're pleased to hear the technician was helpful and knowledgeable, and we appreciate your understanding regarding the repair costs.
Sears Home Services on May 18, 2025
Joseph J
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 01, 2025
Lance W
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 17, 2025
Rui Z
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 16, 2025
Kacy S
Great guy! Kind, hard working, very knowledgeable in his craft. I admired his straight forward honest and his since of regret. Great service & worked timely. Thank you Lee for being one of the good guys!
Customer service response - Thank you for the 5-star review, Kacy! We're thrilled to hear that Lee provided such great service and left a positive impression with his honesty and hard work.
Sears Home Services on January 16, 2025
Cliff B
He did a great job, above and beyond my expectations.
Customer service response - Thank you for the 5-star review, Cliff! We're thrilled to hear that the service exceeded your expectations.
Sears Home Services on December 19, 2024
Kris
David was great!!!! Professional, knowledgeable, courteous and left my place clean after the repair was complete. First time I felt confident in a service person’s ability in a very long time. Oh and he fixed my dishwasher!!!! Now if I could request David if I ever need a repair again. Would wait days/weeks to get someone this competent again. Thank you, David, for excellent work!!!!
Customer service response - Thank you for the 5-star review, Kris! We're thrilled to hear that David provided such excellent service and left you confident in his abilities.
Sears Home Services on November 21, 2024
mary C
On time with quick service.
Customer service response - Thank you for the 5-star review, Mary! We're glad to hear you received timely and efficient service.
Sears Home Services on November 06, 2024
