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1551 Whiskey Rd Reviews
Read reviews from customers who used our services at 1551 Whiskey Rd
Total reviews
26
Average Rating
4.4/5
Margi L,
Customer service response - Thank you for the amazing 5-star review, Margi! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782000810632
Leia R,
Customer service response - Thank you for the amazing 5-star review, Leia! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776289539468
The technician Lee was awesome squared the freezer issue away with no problem at all. Very happy to have this Sears warranty subscription. it’s working fine now…
William F,
Customer service response - Thank you for your positive feedback, William! We're glad to hear that Lee resolved your freezer issue efficiently and that you're happy with the warranty service.
Sears Home Services on 1735623226104
Carmen B,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1732078324146
Professional and knowledgeable
Mildred K,
Customer service response - Thank you for your positive feedback! We're pleased to hear that you found our service professional and knowledgeable.
Sears Home Services on 1728961499559
Edward did a wonderful job communicating exactly what was wrong with our dishwasher. He also gave us the total break down of what was needed and even recommended what would probably work best for us (cost to fix vs brand new) so we had options.
Brittany P,
Customer service response - Thank you for your positive feedback! We're delighted to hear that Edward provided excellent communication and helpful recommendations for your dishwasher.
Sears Home Services on 1726787076315
The technician was so pleasant, honest, helpful, and fixed my fridge so quickly! Although he was very timely, he was also thorough and explaining everything that he would be doing and what it would cost prior to moving forward. I always felt comfortable. Only sad thing is the wheels on the bottom of the fridge must be broken too because it tore up quite a few parts of our kitchen floor without either of us even seeing it. Quite a bummer. Maybe there’s a warranty/ policy for that too?
Elizabeth L,
Customer service response - Thank you for your kind words about our technician and the detailed service provided. We apologize for the damage to your kitchen floor and would be happy to discuss any possible solutions under our policies.
Sears Home Services on 1721962591708
Michael was very professional, our frig stop cooling and he knew right away what it was explained in detail what was wrong . We have a LG compressor went out. Arrived on time
Carolyn H,
Customer service response - Thank you for sharing your positive experience with Michael and how efficiently he handled your LG compressor issue. We're glad he arrived on time and provided the professional service you needed.
Sears Home Services on 1721532767429
Tahirah T,
Customer service response - Thank you so much for the fantastic 5-star rating, Tahirah! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1721392455038
Edward did a great job diagnosing the problem with our dishwasher, explained the issue, and was very professional. Enjoyed having him work the problem through with us.
Brian V,
Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with Edward and his professional service.
Sears Home Services on 1720771943972
Kenneth J,
Customer service response - Thank you so much for the fantastic 5-star rating, Kenneth! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1720414894639
Technician diagnosed the problem right away. Got the lawn mower running quickly.
Blake M,
Customer service response - We're thrilled to hear our technician quickly diagnosed and resolved the problem with your lawn mower. Thank you for your positive review!
Sears Home Services on 1711686386992
Donna Y,
Customer service response - Thank you so much for the fantastic 5-star rating, Donna! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1710474908811
Excellent
Arthur V,
Customer service response - Thank you for your positive feedback. We're thrilled to hear that our service meets your expectations.
Sears Home Services on 1710389690361
Had my whirlpool frig serviced today with Edward. Great person with much knowledge on appliances. Ill be sure to ask for him on my next appliance service.
Mary C,
Customer service response - Thank you so much for taking the time to leave us a review! We're glad to hear that Edward provided you with great service and that you were satisfied with his knowledge on appliances. We appreciate your feedback and look forward to serving you again in the future!
Sears Home Services on 1707325135725
Excellence in service and customer service.
Melanie D,
Customer service response - Thank you for your review! We are glad to hear that you found our service and customer service to be excellent. We appreciate your feedback.
Sears Home Services on 1706285595363
J G,
Earnestine B,
Dick G,
Professionalism politeness and knowledgeable
Julie B,
Williemae A,
Mike helped us understand what he was doing at every step. He was very professional and knowledgeable in his work. I was very impressed with his repair and professionalism. I would recommend his talent to everyone.
Gene B,
SEARS was assigned to repair 2 dishwashers by AHS. For the first one, I had to wait over a month and SEARS re-schedule the service visit 3 times. For the second one, SEARS lost the service order (even though, was already paid for) and would not create a new one, eventually AHS assigned a different company to service my dishwasher
Jose C,
Customer service response - We apologize for the trouble you've faced, José. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1723603658774
Store not there unless it's hidden in the Dollar General.
James A,
Customer service response - We apologize for the trouble you've faced, James. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1776124679108
Set up appointment for a clean, takes off two screws then recommends to replace the whole inside machine parts! Horrible
Aaron F,
Customer service response - We apologize for the trouble you've faced, Aaron. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1748307047653
