296 Garfield Avenue Reviews
Read reviews from customers who used our services at 296 Garfield Avenue
Total reviews
268
Average Rating
4.6/5
Sear’s Tech showed great care and consideration, Service tech show great knowledge in Diagnosising the issues with my fridge. and gave me the best possible answer.
Timothy M,
Customer service response - Thank you for your feedback, Timothy! We're glad to hear our technician showed great care, consideration, and knowledge in diagnosing your fridge issues.
Sears Home Services on 1785353647722
Joseph was professional and polite. He resolved our issue and made our decisions easy to understand. He was very patient and friendly. We would request him for any future assistance. Mary & Phil DiMaria
Mary D,
Customer service response - Thank you for your feedback, Mary and Phil! We're glad to hear Joseph was professional, polite, and made your decisions easy to understand.
Sears Home Services on 1785175344250
Kathy,
Customer service response - Thank you for the amazing 5-star review, Kathy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783534495462
Karen P,
Customer service response - Thank you for the amazing 5-star review, Karen! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783523849934
This man is a great , sincere asset to your company. I would request him if we ever need service again
Fran F,
Customer service response - Thank you for your feedback, Fran! We're glad to hear you found our technician to be a great and sincere asset to our company.
Sears Home Services on 1782828037150
I liked the quick scheduling and prompt response. Pricing was a bit questionable to fix an ice maker considering I researched and found the part for under 100.00. Overall, a good experience. My only recommendation is to have access to a live agent. Sears relies totally and completely on an automated and AI process. I couldn’t contact a real person to ask a question. Thankfully, the technician, Zack, reached out and said he was on his way. Good experience.
John C,
Customer service response - Thank you for your feedback, John! We're glad to hear you had a good experience with quick scheduling and Zack's prompt response. We appreciate your suggestion about live agent access and will consider it for future improvements.
Sears Home Services on 1782752697212
Lori Z,
Customer service response - We appreciate the 5-star rating, Lori! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1782263646318
(Translated by Google) Great job, well done and fast! (Original) Super, trabajo bien hecho y con rapidez
Juan M,
Customer service response - ¡Gracias por tus comentarios, Juan! Nos alegra saber que el trabajo fue bien hecho y con rapidez.
Sears Home Services on 1782242503111
Technician was clean and respectable, quick and explained the process to us
alex L,
Customer service response - Thank you for your feedback, Alex! We're glad to hear our technician was clean, respectable, quick, and explained the process to you.
Sears Home Services on 1781716716166
Richard explained the problem to me very well.
Ruth B,
Customer service response - Thank you for your feedback, Ruth! We're glad to hear Richard explained the problem to you very well.
Sears Home Services on 1781210740100