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296 Garfield Avenue Reviews
Read reviews from customers who used our services at 296 Garfield Avenue
Total reviews
256
Average Rating
4.6/5
Mike was very good in repairing our dishwasher. He explained the problem and repaired it professionally. 5 stars for Mike. 0 stars for Sears. Appointment was scheduled for Monday between 8am and 12pm. I waited at home all morning and tried to call Sears at 11am to get status update. Like many others that have tried to speak with a service rep, you can not. All you get are AI or robo . At 11:45 I received text advising they cancelled my appointment. Appointment rescheduled to Tuesday. Sears has poor customer service and I would not recommend Sears .
gary,
Customer service response - Thank you for your 5-star review, Gary! We're glad to hear that Mike provided professional service and clearly explained the dishwasher issue.
Sears Home Services on 1736915182044
Edward was very friendly and was able to diagnose my refridgerator problem. He order the part and arrived as scheduled to replace evaporator fan. A+++++
Yohan Y,
Customer service response - Thank you for your 5-star review, Yohan! We're glad to hear that Edward was friendly and efficient in diagnosing and fixing your refrigerator problem.
Sears Home Services on 1736823924990
The repairman was prompt, knowledgeable, affable and efficient. All personnel should be up to his standards.
Josephine R,
Customer service response - Thank you for your 5-star review, Josephine! We're glad to hear that our repairman met your expectations with his prompt, knowledgeable, and efficient service.
Sears Home Services on 1736743590261
Very efficient, competent and thorough.
Peter G,
Customer service response - Thank you for your 5-star review, Peter! We're glad to hear you found our service efficient, competent, and thorough.
Sears Home Services on 1735623611549
Kathline L,
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1735274470610
Erick was very persistent and won't leave until he was satisfied he had done everything to solve the problem, which of course he did. My granddaughters were here and he was very sweet. He loved the pictures they drew for.
Mary F,
Customer service response - Thank you for your 5-star review, Mary! We're delighted to hear that Erick was persistent and sweet, ensuring everything was resolved to your satisfaction.
Sears Home Services on 1735177142547
Zachary did an excellent job!
Diane B,
Customer service response - Thank you for your 5-star review, Diane! We're glad to hear that Zachary did an excellent job.
Sears Home Services on 1734410062686
They was fast n effective n very professional n offered all appliances to be covered through plan of 59.99 a month totally pleased all around....
Maundo H,
Customer service response - Thank you for your 5-star review, Maundo! We're glad to hear you were pleased with our fast, effective, and professional service.
Sears Home Services on 1733806367667
judith I,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1733419608325
great repairman, got the job done in an efficient manner, texted when he was on the way, reccomend highly!!
Lisa,
Customer service response - Thank you for your 5-star review, Lisa! We're glad to hear that our repairman provided efficient service and kept you informed.
Sears Home Services on 1732078623967
