296 Garfield Avenue Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dubl V
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 26, 2024
Chris T
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 23, 2024
ebony B
My technician, Eric, was helpful, efficient, and honest. I do wish he worked for a company with prices that were a bit more reasonable.
Customer service response - Thank you for your 5-star review! We're glad to hear that Eric provided helpful and efficient service, and we appreciate your feedback on our pricing.
Sears Home Services on September 21, 2024
Msa O
Great customer service and had everything working again. I am so pleased. Thanks again David
Customer service response - Thank you for your 5-star review! We're thrilled to hear that David provided great customer service and got everything working again for you.
Sears Home Services on September 17, 2024
Rosemary P
Very disappointed that he showed up in 6 hours. What happened with 8-12? He had 9 appointments and I was #5. Shame on Sears to make us wait 6 hours for a service technician. Yes it was not his fault, but, Sears should not promise customers a 4 hour window!
Customer service response - We apologize for the inconvenience caused by the delay, Rosemary. We appreciate your feedback and will work to improve our scheduling process.
Sears Home Services on September 15, 2024
jodi M
David V. Best technician!!! Very patient!!! Answers all your questions and very thorough!!
Customer service response - Thank you for your 5-star review, Jodi! We're thrilled to hear that David provided such a patient and thorough service experience.
Sears Home Services on September 09, 2024
Jacquelyn J
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 07, 2024
T. A
John was Awesome and very friendly. After working on the issue for a few minutes, he educated us on how we should use the washer to avoid the same issue from reoccurring and how much soap we should actually use vs what the packaging says. It was refreshing learning so much and also had great conversation. John is a great guy and an asset to your organization. He was Profesional, courteous, knowledgeable and delivered an awesome customer service experience.
Customer service response - Thank you for your 5-star review, Oladipo! We're thrilled to hear that John provided such an informative and friendly service experience.
Sears Home Services on September 04, 2024
Edward M
Domingo arrived on time and replaced the broken part quickly and efficiently.
Customer service response - Thank you for your 5-star review, Edward! We're thrilled to hear that Domingo provided timely and efficient service.
Sears Home Services on September 02, 2024
Cranston I
Gary was very knowledgeable and talk me through the need for the parts that were ordered and installed. He was very professional.
Customer service response - Thank you for your 5-star review! We're delighted to hear that Gary provided knowledgeable and professional service.
Sears Home Services on September 02, 2024
